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CaptionCall Reviews

3.4

65% would recommend to a friend

(1,187 total reviews)

Jorge Rodriguez

34% approve of CEO

49% positive business outlook

CaptionCall has an employee rating of 3.4 out of 5 stars, based on 1,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CaptionCall employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
3.0
28 Mar 2025

Good benefits

Recommend
CEO approval
Business outlook

Pros

Job had great benefits for employees, fairly easy and straightforward

Cons

Very micromanaging - especially with time and schedule adherence. Very stressful with high call volume - only seconds between calls and still expected to do tasks in between.

4.0
26 Mar 2025

Good Part Time Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote, easy, simple, and an opportunity to help the deaf/hard-of-hearing community

Cons

Low pay, and little chance of upward movement.

4.0
29 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The hourly pay starts off pretty decent, the job is flexible with easy opportunity to trade/give away/pick up shifts.

Cons

The job itself can be boring at times, especially when you have long shifts.

Viewing 1 - 3 of 1,187 Reviews

Glassdoor has 1,193 CaptionCall reviews submitted anonymously by CaptionCall employees. Read employee reviews and ratings on Glassdoor to decide if CaptionCall is right for you.