Care Access Reviews

2.7

24% would recommend to a friend

(303 total reviews)

Ahmad Namvargolian

42% approve of CEO

20% positive business outlook

Care Access has an employee rating of 2.7 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Care Access employee rating is 27% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

303 reviews
1.0
7 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The best reason for working there? It was a remote position. That's it. My team was also pretty cool but that was a bonus.

Cons

Do you love to be stressed? Do you love having leaders and managers who have no clue about what's going on due to the lack of communication between all the departments, lack of training, and high expectations from directors? Are you crazy about being laid off without any warning? So you are in the perfect place! The CEO is delusional, at first it seems like he is nice and cares about whoever works to help them achieve their extremely high expectations, but then he acts like nothing wrong is going on and it feels like they are living in Narnia. All they have in mind is money, so they will rush into projects to fill in the spots with participants for sites that have no idea what they are doing either, with people who haven't been trained or don't have any background in research - not generalizing, of course - there were good people working there but it would be an exception. I lost count of how many participants complained that they never got their compensation after the visit was completed, their next appointment was never scheduled, or even worse - the whole group of participants (recruited by the company) got kicked out from a huge study because of their numerous GCP violations. Long story short, stay away from this company.

1.0
18 Feb 2024
Recommend
CEO approval
Business outlook

Pros

They paid me for the hours I worked

Cons

In my time at Care Access, I encountered numerous issues ranging from haphazard management to serious ethical breaches. Despite my background in lean processes and attempts to contribute positively, the responses were dismissive and sometimes belittling. The absence of standardized procedures resulted in a chaotic work environment, heavily influenced by the whims of directors lacking clear direction. Leadership was disorganized, with many managers and leads frequently unavailable. Attempts by fellow recruiters to address issues were often dismissed, and suggestions for improvement were met with responses that felt dismissive. Compounding the issue of mismanagement was a disturbing tolerance for unprofessional behavior. Incidents of harassment went unaddressed, and there was an occasion where an employee made calls in a state that suggested intoxication. The claims were downplayed and forgotten. This not only created an uncomfortable work environment but also raised questions about the company's commitment to professionalism and employee well-being. The ethical lapses extended beyond internal management issues. A significant problem arose with a major sponsor, referred to here as "P...er." Although this sponsor misled the public with a press release that was not sincere, the response from Care Access—including assurances about job security—was misleading. The situation culminated in mass layoffs, with employees being promised severance packages that were contingent upon signing a complex legal document. The abrupt layoffs, executed without proper warning, were a significant blow. Employees were coerced into signing legal documents that, unknown to many, waived their rights to fair compensation beyond what the severance offered. This deceptive practice, aimed at pressuring employees into accepting less than they deserved, was a clear demonstration of the company's disregard for ethical standards and employee rights. The experience I had with Care Access was deeply troubling, from the chaotic management to the disregard for ethical standards and employee rights. Despite hearing of new hiring initiatives, my advice to potential employees is to approach with extreme caution. The cost to personal integrity and professional satisfaction may be too high a price to pay.

1.0
26 Apr 2023

RUN!!!! RUN FAST AND FAR FROM THIS COMPANY

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a respectable mission but has no clue how to run a company!! You will travel alot and you are allowed to keep the benefits (miles, loyalty points, etc.) The benefits are pretty decent as compared to other organizations. You will meet people from all walks of life which is pretty cool.

Cons

There are too many to list!!!. The management is horrible!! There are people in management that wouldn't be an effective manager at McDonalds no less a corporation. You are away from home ALOT. In fact, you really only visit home and live on the road. There is no work/life balance. Most times, you are in small towns where diversity is a bit scarce. If that matters, this is not the job for you. If your career path matters, this is not the job for you. Of course, the salary offered will be tempting but in the end, you will realize that you sold your soul and regret it immediately!!!! The CEO has a vision and nothing beyond that. He basically threw spaghetti against the wall and watched to see what stuck.

Viewing 1 - 3 of 303 Reviews

Glassdoor has 357 Care Access reviews submitted anonymously by Care Access employees. Read employee reviews and ratings on Glassdoor to decide if Care Access is right for you.