Care UK Reviews | Glassdoor.com.au

Care UK Reviews

Updated 13 Sep 2019

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Found 234 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
85%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
97 Ratings
Pros
  • "Good pay for a non-sales role, rewarding to help others, overtime rates are good(in 8 reviews)

  • "Service users are great and nice(in 8 reviews)

Cons
  • "Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role(in 9 reviews)

  • "Very long hours for night staff(in 8 reviews)

More Pros and Cons
  1. "Good company with opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Administrator 

    I have been working at Care UK full-time for less than a year

    Pros

    Career progression and training opportunities

    Cons

    Not appealing to nurses, NHS is better for benefits

    Care UK2019-09-13
  2. "Working in the healthcare industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 5 years

    Pros

    Informative intranet and good patient care

    Cons

    Low moral and high staff turnover

    Advice to Management

    Look after the staff and the staff will look after your customers

    Care UK2019-09-02
  3. "Good Company, one of the best care companies to work for outwith NHS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Relations Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Care UK full-time for more than 5 years

    Pros

    A lot of good quality homes, they are trying in a difficult industry! Decent pay for the role, Senior Management were friendly, approachable but professional

    Cons

    Intro of evening & weekend working for the role, even for those performing, not much progression, or many training opportunities unless you are clinically minded.

    Care UK2019-08-18

    Care UK Response

    August 19, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. It's great to hear that you recognise the quality in our homes and that you found management to be friendly, approachable and professional. Progression is important to us, which is why we have a dedicated Learning & Development programme to ...

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  4. "Good Student Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - 111 Call Handler in Dorking, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Care UK part-time for less than a year

    Pros

    Great money once you're qualified to do night shifts.

    Cons

    It's nonstop the entire time you're on shift most of the time.

    Advice to Management

    Listen to your staff more

    Care UK2019-08-27

    Care UK Response

    September 2, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to write to us on Glassdoor. We appreciate your feedback as we constantly review our services to ensure we are providing enough support for our teams. Care UK Healthcare

  5. "Highly invisible..worst salaries ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mental Healthcare Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time for more than 3 years

    Pros

    Frequent training sessions provided for the staff!

    Cons

    I would say everything else plus worst management ever!

    Care UK2019-08-17

    Care UK Response

    August 19, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to write to us on Glassdoor. It's concerning to read a reference regarding salaries and poor management, we will pass your comments on to the regional director for review. If you would like to give us further feedback please feel free to email us at ...

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  6. "Wish I had moved on earlier"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - HCA in East London

    I worked at Care UK full-time

    Pros

    Some great and dedicated people who work tirelessly in trying to create a service which you would want for yourself or your family.

    Cons

    A great shame that upper management neither listen or act when given feedback. In fact when informed that a lack of cohesion between some departments is constantly affecting the patient pathway actually deny this is occurring.

    Advice to Management

    Please listen to what your workforce feedback. You are constantly informed that in some areas the patient pathway is not running as smoothly as it could and should. There is a definite lack of cohesion within some departments which impacts on both the patients and workforce. Lack of accountability for repeated errors in regard to the administration is startling and quite frankly puzzling, leaving staff... demoralised and frustrated as to why. Be proactive rather than reactive. “You rise by lifting others”

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    Care UK2019-09-01
  7. "Sherwood Grange Care Assistant"

    StarStarStarStarStar
    Former Employee - Care Assistant in London, England

    I worked at Care UK full-time for less than a year

    Pros

    Pleasant environment - you are allowed to eat with the residents at no cost.

    Cons

    Training not conclusive - seem to be all over the place !

    Advice to Management

    New applicants should be given more time per floor ie 2 weeks on ground floor before moving to either 1st or 2nd floor.

    Care UK2019-08-06

    Care UK Response

    August 19, 2019Recruitment Marketing Coordinator

    Thank you for your review. It's great to hear that you recognise the high standards of care and surroundings at Care UK. We are sorry to hear that your training was not satisfactory. We provide all colleagues with up to 3 months induction and relevant training when joining Care ...

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  8. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Care Home Manager in Sutton Coldfield, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Care UK

    Pros

    Supportive caring innovative great environment

    Cons

    None so far I’ve found

    Advice to Management

    Keep doing what your doing

    Care UK2019-07-19

    Care UK Response

    July 26, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It's fantastic to hear such great feedback from one of our Home Managers. We will pass your feedback on to the regional director, and wish you every success for the future. Care UK Careers

  9. "5 years in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Addington, London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 5 years

    Pros

    Supportive to both staffs and residents

    Cons

    The wage is too low

    Advice to Management

    Please listen to our voices in terms of our wages

    Care UK2019-07-18

    Care UK Response

    August 19, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It's great to hear that you enjoyed your time whilst working for Care UK and that you felt supported. Salaries are determined by a number of factors and we continually monitor our pay rates to ensure they reflect the local market. Thank you for ...

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  10. "Care Uk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Colchester, England
    Recommends

    I worked at Care UK full-time for more than a year

    Pros

    Good money, best care, fantastic people.

    Cons

    Unsociable hours which are paid with the same amount as normal hours.

    Advice to Management

    Help people who want to grow.

    Care UK2019-07-15

    Care UK Response

    July 16, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. It's great to hear that you enjoyed your time at Care UK. We do offer flexible working hours but appreciate that the shift patterns are not suited to everyone and we appreciate your honest feedback. Progression is important to us, which is why ...

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Found 234 reviews