CareDx Reviews

2.8

36% would recommend to a friend

(190 total reviews)

John Hanna

58% approve of CEO

33% positive business outlook

CareDx has an employee rating of 2.8 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CareDx employee rating is 25% below average for employers within the Healthcare industry (3.7 stars).

Reviews by job title

190 reviews
5.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility, high autonomy, and an excellent total compensation package. Working here offers an amazing balance of independence, career growth, and strong financial perks. Management genuinely listens to feedback and is highly receptive to employee suggestions for improving operational efficiencies. You have a unique opportunity to leverage your past experience to actively shape your role, and the room for advancement is substantial. The remote work structure is highly accommodating across all U.S. time zones, most roles allow you to set your own flexible start and end times around core Pacific Standard Time (PST) business hours. On top of that, the total rewards package is excellent, including 401(k) matching, annual merit increases, both quarterly and annual bonuses, and Restricted Stock Units (RSUs). They also take great care of remote employees by providing monthly allowances for internet, phone, and gym memberships.

Cons

Fast-paced environment: The high growth and freedom mean you must be a self-starter who handles ambiguity well. PST alignment required: East Coast employees must adjust schedules slightly to overlap with core PST office hours. Cross-timezone coordination: Managing meetings across multiple U.S. time zones requires deliberate planning and effort. Rapidly evolving roles: Because you can shape your role, processes change quickly and require strong adaptability.

2.0
24 June 2026

Avoid.

Recommend
CEO approval
Business outlook

Pros

What they do to deliver care to transplant patients is great. They truly do bring that mission to life.

Cons

Technology org is beyond mismanaged. Red tape everywhere you step, but no real reasoning behind it besides being afraid of change. Interview process took almost 2 months, and it was 6 rounds of gaslighting. Started looking for a new job a week in.

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

Viewing 1 - 3 of 190 Reviews

Glassdoor has 204 CareDx reviews submitted anonymously by CareDx employees. Read employee reviews and ratings on Glassdoor to decide if CareDx is right for you.