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      CarePayment

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      CarePayment Reviews

      4.0

      73% would recommend to a friend

      (59 total reviews)
      avatar

      Ed Caldwell

      91% approve of CEO

      66% positive business outlook

      CarePayment has an employee rating of 4.0 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarePayment employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      59 reviews
      1.0
      13 Jan 2026

      Don't work here

      Brand ambassador
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing, the pay is too low for the amount of work you're expected to do, and if a customer calls in and lies about you; their report will still stand even if they listen to the call and hear that the customer was lying

      Cons

      See the pros stated above

      5.0
      20 Nov 2024

      Working at Carepayment

      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I have worked at Carepayment for over 3 years. We provide a much needed service for helping folks pay their medical bills. There are many benefits to choose from working here. No handle times for calls, competive salary, and a staff of leads/supervisors that want us to succeed. And we work remote!!!

      Cons

      The only real down side I can think of is my equipment is a bit outdated. However, that is being addressed now

      Viewing 1 - 3 of 59 Reviews
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      ReviewsCarePayment reviews

      Glassdoor has 60 CarePayment reviews submitted anonymously by CarePayment employees. Read employee reviews and ratings on Glassdoor to decide if CarePayment is right for you.