Caribou Coffee Reviews | Glassdoor.com.au

Caribou Coffee Reviews

Updated 18 January 2019
708 reviews

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3.5
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Sarah Spiegel
19 Ratings

Employee Reviews

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Pros
  • "I got a free shift drink every time I worked" (in 48 reviews)

  • "30% discount on all store products, and a free half pound of coffee every week" (in 32 reviews)

Cons
  • "Very little support from upper management" (in 40 reviews)

  • "I’ve had multiple managers talk behind my back to other shift leads and team members" (in 39 reviews)

More Pros and Cons

  1. "Casula staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time

    Pros

    nice food nice people very good

    Cons

    Busy low paying for parttime staff


  2. "Good opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Saint Cloud, MN (US)
    Former Employee - Store Manager in Saint Cloud, MN (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time (More than 5 years)

    Pros

    Promote from within. Started as a regular team member but ended as a store manager. Flexible schedule but does include some nights and weekends. Fun fast paced environment.

    Cons

    Corporate can be very out of touch with what happens in the stores and with customers.

  3. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time

    Pros

    Great atmosphere to work in

    Cons

    Can be busy and stressful at times


  4. "Team Member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee part-time

    Pros

    Great company, and free shift drinks!

    Cons

    Make sure to train everyone up to par.


  5. "Barista"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee part-time

    Pros

    Good starting pay, good training

    Cons

    Lack of communication with corporate


  6. "Good experience, but lacking in some areas"

    StarStarStarStarStar
    Former Employee - Shift Lead in Mankato, MN (US)
    Former Employee - Shift Lead in Mankato, MN (US)

    I worked at Caribou Coffee part-time (More than a year)

    Pros

    Their values are great and the upper level management shows interest in their employees. Free shift drinks and a half pound of beans every week!

    Cons

    Lower level management (like store managers) are not truly kept in check by upper management, so some things slip through the cracks


  7. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time

    Pros

    free coffee, tips, making drinks can be enjoyable

    Cons

    no breaks, rude customers, frustrated coworkers

    Advice to Management

    Be more mindful in dealing with employees in a kind manner

  8. "If you are in high school, this is the job for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member, Shift Supervisor in Rochester, MN (US)
    Current Employee - Team Member, Shift Supervisor in Rochester, MN (US)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Caribou Coffee part-time (More than 3 years)

    Pros

    Free coffee, 30% discount, and provides a flexible schedule.

    Cons

    Low hourly wage for someone out of high school & if you are shift supervisor, you only get paid that hourly wage if your manager is not on the clock. Lots of employee turnover.

    Advice to Management

    Higher hourly wages so you can compete with our companies such as Costco, Hyvee, and Panera Bread. This will help with employee turnover. Store managers have a lot of their plate and don't receive much support from higher management.


  9. "Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee full-time

    Pros

    Great people to work with

    Cons

    Not a lot of room for upward growth


  10. "Depends entirely on which store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor
    Recommends

    I have been working at Caribou Coffee full-time (More than 3 years)

    Pros

    I've worked at multiple stores and had one with amazing managers that treated me like family, and ones that were complete messes

    Cons

    Payment not great, tips are a plus