Caribou Coffee Reviews | Glassdoor.com.au

Caribou Coffee Reviews

Updated 7 June 2018
665 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Sarah Spiegel
9 Ratings

665 Employee Reviews

Sort: PopularRatingDate

Pros
  • "As long as you are not working the kiosks you get a free shift drink, decent tips, and a nice discount" (in 66 reviews)

  • "30% discount on all store products, and a free half pound of coffee every week" (in 31 reviews)

Cons
  • "Managers can be very pressured by upper management and a bad manager may pass that down to employees" (in 38 reviews)

  • "Mediocre tips, inconsistent reviews (and thus raises - new team members now make more than or the same as many current ones)" (in 38 reviews)

More Pros and Cons

  1. "Great place, loved working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time

    Pros

    -Great coworkers
    -Great customers(most of the time)
    -Flexible hours
    -Easy to pick up

    Cons

    -Lots of annoying introduction videos
    -Lots of wasted food that had to be thrown away


  2. "Great place to get the hang of the workforce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Team Member in Elk River, MN (US)
    Former Employee - Team Member in Elk River, MN (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time (More than a year)

    Pros

    Welcoming atmosphere, great discounts, and free stuff. I loved the customer service aspect: Caribou is very intentional about their customers and giving them the best experience. Food and drinks are great quality, and it is an uplifting and fun environment.

    Cons

    Depending on location, working can be extremely draining, and lots of physical work is involved. Remembering everything is hard but you do get used to it.

    Advice to Management

    n/a

  3. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time (More than 3 years)

    Pros

    tips, people I work with, relationships with regulars

    Cons

    company is run without people actually ever being behind the bar during a bogo. Ridiculously ALWAYS cutting hours and not giving stores enough labor and it's awful for employees who don't get paid enough and customers hate it too.

    Advice to Management

    Make ALL of your employees feel important because for you to get a bottom line anyway, you need us to do the actual work. Also, where is our christmas card or sweatshirt we get every year?


  4. "Great to eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caribou Coffee full-time (More than a year)

    Pros

    When I started the training was amazing and I felt like my district had my back. Now not so much.

    Cons

    Money is more important then the employees. The people who put in a lot of work.

    Advice to Management

    Treat your staff with the respect you expect.


  5. "Wonderful"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee full-time

    Pros

    Fun job, good experience, and good shifts. Employees help each other to cover shifts when needed

    Cons

    Bad management, a few picky customers here and there, and not enough pay for the amount of work you do


  6. "Team Member"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee part-time

    Pros

    - Communicate well with employees

    Cons

    - The only bad experiences I have had have been when I had a bad manager. Experience can be negatively influenced if you have a bad manager, but I have one now that is amazing!


  7. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee part-time

    Pros

    Fast-paced, surrounded by coffee

    Cons

    Mediocre tips, inconsistent reviews (and thus raises - new team members now make more than or the same as many current ones)

  8. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time

    Pros

    Shift drinks and Co workers

    Cons

    Poor management and poor pay

    Advice to Management

    Management needs to become more organized


  9. "Shift Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time

    Pros

    Free coffee and decent benefits

    Cons

    Turn over is insane stores are always understaffed, low pay, no breaks even if you work 8 or more hours, expected to work anytime between the hours of 4am and 11 or 12pm

    Advice to Management

    dont over work people, do your part when you run the floor, give better training to new hires


  10. "One of the Best Work Experiences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee part-time

    Pros

    - Great atmosphere
    - Good company with good morals, they really care about their employees
    - Amazing Coworkers

    Cons

    - Low pay (still above minimum wage)
    - Inconsistent hours


Showing 665 of 666 reviews
Reset Filters