Caribou Coffee Reviews | Glassdoor.com.au

Caribou Coffee Reviews

Updated 14 October 2018
688 reviews

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3.5
StarStarStarStarStar
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Sarah Spiegel
14 Ratings

688 Employee Reviews

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Pros
  • "As long as you are not working the kiosks you get a free shift drink, decent tips, and a nice discount" (in 67 reviews)

  • "30% discount on all store products, and a free half pound of coffee every week" (in 31 reviews)

Cons
  • "A lot of mix-ups in communication from upper management/corporate" (in 39 reviews)

  • "I’ve had multiple managers talk behind my back to other shift leads and team members" (in 39 reviews)

More Pros and Cons

  1. "Manager-On-Duty, Greeter, Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager On Duty in Saint Paul, MN (US)
    Current Employee - Manager On Duty in Saint Paul, MN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    I loved working with my co-workers, my boss, as well as his boss. I was able to have the schedule I wanted, able to request time off (in advance) when needed, and worked enough hours to accrue PTO. The company offers excellent benefits as well as a clear direction if interested in moving up.

    Cons

    Servicing customer's all day was tiring at times, but was expected. The pay could be better.


  2. "Team Member"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee full-time

    Pros

    Free shift drinks
    Discounts on food, drinks, and merchandise
    Generally flexible about scheduling

    Cons

    Lack of communication from corporate to stores

  3. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Doesn't Recommend

    I worked at Caribou Coffee full-time (Less than a year)

    Pros

    Tips, connection to regular customers, fast paced

    Cons

    Not too accommodating if you need to decrease hours, no breaks, schedules posted last minute


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time

    Pros

    Very Friendly GM, he is there for you to help you.

    Cons

    very low sales commission, while giving a huge sales target.


  5. "Barista"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Caribou Coffee part-time

    Pros

    Great co-workers and honestly great drinks (if you make them right).

    Cons

    Some of the regulars in the area were mean.

    Advice to Management

    Hire more employees.


  6. "Team Member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee part-time

    Pros

    great hours and leader, company cared about me and my priorities

    Cons

    Lots of turn-over in the stores


  7. "its fun but not forever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee part-time

    Pros

    fun food, good drinks, easy money

    Cons

    bad management, not always stress free

  8. "Associate"

    StarStarStarStarStar
    Current Employee - Associate in Denver, CO (US)
    Current Employee - Associate in Denver, CO (US)

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    Love the people and the customers are fun.

    Cons

    The schedules are not always very accommodating.


  9. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee part-time

    Pros

    easy high school job, fun to work at

    Cons

    sometimes busy rushes, make sure you know the orders


  10. "Ok job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee part-time

    Pros

    Hours were pretty good for part time

    Cons

    Breaks were not long enough


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