Does Carluccio's pay their employees well?

According to anonymously submitted Glassdoor reviews, Carluccio's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Carluccio's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Carluccio's?

49% of Carluccio's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carluccio's 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Carluccio's?

Assistant Manager (28) , General Manager (26) , Waitress (26) , Server/Waiter (14) , Barista (10) , Chef (9) , Server/Waitress (8) , Head Chef (6) , Assistant General Manager (5) , Commis Chef (5) , Deli Assistant (5) , Team Leader (5) , Waiter/Waitress (5) , Bartender (4) , Manager (4)

What are the pros of working at Carluccio's according to real employee reviews?

"The staff were nice and easy to work with" ((in 18 reviews)); "nice people working there felt like a community" ((in 14 reviews)); "some excellent training provided" ((in 9 reviews)); "Great atmosphere" ((in 8 reviews)); "Friendly colleagues and teamwork was important." ((in 8 reviews))

What are the cons of working at Carluccio's according to real employee reviews?

"long hours are not good" ((in 29 reviews)); "The pay was low and some issues with management" ((in 10 reviews)); "Bad managers" ((in 8 reviews)); "Staff have "imaginary" breaks." ((in 7 reviews)); "No communication with head office" ((in 6 reviews))

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Carluccio's

Carluccio's Reviews

3.4

49% would recommend to a friend

(305 total reviews)

Satnam Leihal

34% approve of CEO

30% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Carluccio's has an employee rating of 3.4 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carluccio's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

305 reviews

1.0

5 June 2026

Wouldn’t recommend

Foh team member

Recommend

CEO approval

Business outlook

Pros

Nice team, nice ambience in restaurant

Cons

Horrible management, frozen bad quality food, customer complaints dealt with poorly

4.0

16 Feb 2026

Great traning, but dropped the values

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Great traning, great food, lovely concept with the deli

Cons

Some ops managers were very bad. You had to work one double shitf a week, so 4x9h and 1x12h.

4.0

11 Feb 2026

Carluccio's

General manager

Recommend

CEO approval

Business outlook

Pros

Italian roots and Italian based food.

Cons

Hospitality hours. Meaning long hours.

Viewing 1 - 3 of 305 Reviews

Jobs at Carluccio's

Waiter/Waitress

Stratford-upon-Avon, England

Portsmouth, South East England, England

Stratford-upon-Avon, England

Stratford-upon-Avon, England

GBP 13 - GBP 13 /hr

(Employer provided)

View job