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Case and Associates

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Case and Associates Reviews

3.4

64% would recommend to a friend

(78 total reviews)

Mike Case

85% approve of CEO

58% positive business outlook

Case and Associates has an employee rating of 3.4 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Case and Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

78 reviews
1.0
29 June 2021
Recommend
CEO approval
Business outlook

Pros

None come to my mind.

Cons

The Case Culture is plagued by favoritism, gossip, and ‘Case Cliques’. The supervisors create a toxic environment on-site by gaslighting their employees instead of connecting fact-based experiences and fail to utilize reasonable problem-solving skills. The supervisors use unnecessary microaggression to manage their community portfolios, juggle their employees like a circus ring, and utilize undue judgement resulting in poor decisions and promotions prompted by favoritism. The Case greed has intensified over the years, resulting in the bonuses that are meant for the leasing agents being cut in half (half or all the vendor bonuses now line corporates’ pockets or the incentives have been removed completely). Unfortunately, upper management still utilizes these bonuses to incentivize new hires and as a manipulation tactic for current employees. It is insulting to the employees that live paycheck to paycheck to take away a bonus just to benefit the corporate profit margin. If you are considered a “stronger” employee than your co-workers, you will be taken advantage of by upper management. You will be expected to carry the dead weight of your manager because they are often absent/lazy or promoted prematurely. The HR department is beholden to prioritize the managers’ and supervisors’ interests instead of protecting the employees. If you disrupt the power balance currently in place by presenting your concerns to the managers, supervisors, or HR department expect to experience retaliation, sabotage, or punitive punishment from your supervisor. Retaliation occurs when an employer punishes an employee for engaging in a legally protected activity. The supervisors orchestrate property moves to retaliate against employees and will “shift your job” to another property to protect the manager, or themselves, at all costs. When upper management feels challenged, be prepared for counterattacks from your supervisor that include but are not limited to; intimidation tactics, circular conversations that deviate from the points at hand, insults that include phrases such as “you need to learn business maturity”, (a distasteful comment coming from a supervisor that lacks tact and a college degree in business management.) It was offensive because I have done the work to obtain a college degree in marketing/business. This supervisor at the time was embarrassingly trying to cover her own mistakes from her upper supervisors and the VP while trying to put me down in the process and make herself shine. Therefore, sticking up for yourself will result in abrupt property moves, lack of promotions, and low annual raises ($00.30 after 11+ years of service). The HR department fails the employees by ignoring a toxic culture perpetrated by the supervisors and then will have your supervisor address the ‘confidential’ complaint, even when requested otherwise. Case & Assoc. supervisors acknowledge the hemorrhaging of quality employees and encourage the managers to retain employees, yet the supervisors do not lead by example and make no changes to retain quality employees, nor do they care to try to create a less hostile and less toxic work environment.

1.0
20 Feb 2021

DO NOT WORK HERE

Recommend
CEO approval
Business outlook

Pros

some upper management is good Commission (Only rating compensation and benefits as 3 stars due to commission)

Cons

Although this is a career that has employees working several locations, the drama is always at an all time high. Do you enjoy gossiping and moving up based on the right friendships you make? Then this is the place for you. Management loves to also turn a blind eye to several things for the people they like. For example, a manager (who no longer works for the company) used to force and threaten her staff to stand watch as she had an affair with a married maintenance man in model/vacant apartments. Something you would normally get in trouble for, but not if you suck up to the right people. I know of an employee (also no longer works here and you are about to understand why)was threatened with a knife in the office. They called their supervisor at the time to let them know what happened. Once they were done speaking to the police they tried to call their supervisor again and couldn’t reach her for DAYS. Then they continued to make this employee work in the office alone for many more weeks not even caring about the PTSD they may have been suffering from. If they had made the right friends I guarantee that it would have been a bigger deal. You have managers that take “lunch breaks” for hours at a time with no consequences. Not good at your job? Don’t worry, they just move bodies around instead of letting people go. Really good at your job and feel like you deserve more? Don’t express it, or they will literally make you regret it if you haven’t made the right friends. This company will always value their money over the well being of their staff and the well being of their residents. They also love to enforce rules but at the same time not enforce them if they might be too much work. It gets to a point that you can just tell residents “call corporate” because that always does the trick. They make the employees that are on property daily the bad guys by setting guidelines and rules, just to be the hero when the resident escalates to that corporate line. I have witnessed great employees walk through their door and then walk out due to management alone. The work environment can be very toxic and don’t even think about reporting a supervisor. Even if they admit the supervisor is a known problem, they have all worked their so long they will always win. I do not recommend this company to anyone for employment or living. There are so many more horror stories I can tell, but won’t to keep identities of those who have confided in me unexposed. However, you can talk to most current and past employees and find a 1000 more reasons to never work here. Oh, one more thing. These good reviews you see, especially those that look to have taken place in close range, they asked (begged) managers to write good reviews at a meeting once. I only know that because my manager at the time was torn about it. If you join this “team” be warned that you are joining something I would compare to that of a high school clique. Those in top roles are the jocks and the rest are the pathetic kids they spend each day bullying.

1.0
30 Oct 2019

Worst Company

Recommend
CEO approval
Business outlook

Pros

Overall enjoyable career A few decent people in the bunch

Cons

Terrible management, they do not have your back and don’t care if you are happy or not. They will transfer you to another property at a moment’s notice without giving you a reason and then make you stay there when you’re miserable. Every property does things differently - there’s ZERO consistency. Upper management knows this and doesn’t care - despite being a corporation with corporate policies. They’re not understanding at all about sickness or mental illness. Attendance is a joke. You get in trouble for being a couple of minutes late but the managers can come and go as they please. They’re cliquey and gossipy and you’re only going to promote if you’re in with the in crowd. If you’re not liked for whatever reason, don’t expect to go far. Most of the managers are super fake and you won’t get along with them well if you can’t be fake. There are several managers that almost everyone has issues with but instead of addressing the issue with that manager - they bandaid it and just switch people out and make someone new put up with it. It’s ridiculous. Not to mention they pay the least of any property management company in the area. Overall, I found out I love property management but I HATE this company. Please do yourself a favor and look literally anywhere else.

Viewing 1 - 3 of 78 Reviews

Glassdoor has 78 Case and Associates reviews submitted anonymously by Case and Associates employees. Read employee reviews and ratings on Glassdoor to decide if Case and Associates is right for you.