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Castellucci Hospitality Group

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Castellucci Hospitality Group Reviews

3.6

66% would recommend to a friend

(34 total reviews)
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Federico Castellucci and Stephanie Castellucci

76% approve of CEO

73% positive business outlook

Castellucci Hospitality Group has an employee rating of 3.6 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Castellucci Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

34 reviews
2.0
12 Nov 2019

Ripping off employees

Recommend
CEO approval
Business outlook

Pros

Working with other cool ripped off employees from the greater Atlanta Area.

Cons

I think many other past employees would agree with me when I say I saw many hard working employees at RECESS being absolutely ripped off by the Castellucci's under the disguise of "family" and "hospitality" values-- which may I say is a hilarious as much as it is a deceitful technique from their marketing/ hiring team to trick people into working for them and staying with them. They pay cashiers server wage ($2.18) and act like it is normal, and pay the "supervisors" (assistant managers) about three dollars above server wage. Supervisors then split tips with ALL the servers/ cashiers (???) who already barely get tipped in the first place, because it is not made known to the customers that you are supposed to tip at their establishment (It is not a normal restaurant set up). So my opinion is this: they are extremely greedy people who are not the best to work for unless you are okay being a slave for their gain. They quickly swat away any input from their loyal employees who offer up creative, light-hearted ways to let the customers know they should be tipping the workers-- in fear that this could take $ out of their pockets. They are illogical in how they handle concerns from their employees, they lie about which job you are interviewing for, they make excuses and do not keep their word with scheduling, their whole system is a mess, and that is why you will CONSTANTLY see their restaurants needing servers-- it is because everyone leaves within one to two months, and I am not kidding, unfortunately. In my fairly short time there, I saw probably 6-8 GREAT workers come and go (by their own choice, duh), brand new employees training even newer employees, and plenty of rude / condescending responses from not only the owners, but also the managers and supervisors. Everyone is miserable because they are not getting paid fairly and not being treated with respect. I am writing this review on behalf of many of my coworkers who I still keep in touch with, and bonded with over similar feelings while working for the Castellucci's. They REALLY need to rethink their way of doing things, because as long as they are not showing the bare minimum "hospitality" values they claim they so proudly represent to their own employees, they will continue to struggle keeping employees who are willing to show these so called values to their customers.

5.0
10 Oct 2024

Great place to work

Recommend
CEO approval
Business outlook

Pros

Family owned, cares about quality customer service.

Cons

Scheduling is rather inflexible, 2 week in advance notice of time off.

4.0
30 Sept 2024

Not bad, but not a career

Recommend
CEO approval
Business outlook

Pros

established business has a michelin star responds promptly with any hr issues

Cons

not a lot of clear pathways to promotion servers tend to make more than bartenders

Viewing 1 - 3 of 34 Reviews

Glassdoor has 34 Castellucci Hospitality Group reviews submitted anonymously by Castellucci Hospitality Group employees. Read employee reviews and ratings on Glassdoor to decide if Castellucci Hospitality Group is right for you.