Does Caterlink pay their employees well?

According to anonymously submitted Glassdoor reviews, Caterlink employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Caterlink. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Caterlink?

20% of Caterlink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caterlink 3.8 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Caterlink?

Catering Assistant (11) , Kitchen Assistant (8) , Chef Manager (4) , Area Manager (2) , Catering Manager (2) , Chef (2) , Cook (2) , General Assistant (2) , Kitchen Manager (2)

What are the pros of working at Caterlink according to real employee reviews?

"great team and school ." ((in 3 reviews)); "Friendly colleagues" ((in 3 reviews)); "time only and no weekends so have a good work/life balance." ((in 2 reviews))

What are the cons of working at Caterlink according to real employee reviews?

"Managers don’t have time to train juniors so you’re stuck in a job with no future prospects." ((in 4 reviews)); "Minimum wage irregardless of OT" ((in 4 reviews))

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Caterlink

Caterlink Reviews

2.8

20% would recommend to a friend

(63 total reviews)

Neil Fuller

44% approve of CEO

15% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity and inclusion

2.5

Culture and values

2.5

Senior management

2.3

Career opportunities

2.0

Compensation and benefits

Caterlink has an employee rating of 2.8 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caterlink employee rating is 24% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

63 reviews

4.0

5 Feb 2026

Okay

Till assistant

Recommend

CEO approval

Business outlook

Pros

Work isn't too challenging honestly.

Cons

Didn't pay me on time.

2.0

8 Jan 2026

Nice people internally, but frustrating company

Chef

Recommend

CEO approval

Business outlook

Pros

Everyone I worked with face to face was fantastic.

Cons

Demeaning amount of training that contradicted its own imployee handbook, i.e. was told I had to repeat training I already had qualifications in. The opposite was said in the employee handbook. Bizzare kitchen practices that show they have no trust in their cooks, with the company pinching pennies on everything. Food waste system made no sense. Staff punished for eating leftovers which had to go in the bin. Again, absolutely no trust in their employees. Low morale with staff, pay was attrocious.

1.0

31 Oct 2025

management don't care about employees

Catering assistant

Recommend

CEO approval

Business outlook

Pros

working in schools can be rewarding with teachers and students

Cons

management fail to carry through on promises or listen to suggestions

Caterlink Response

7mo

Thank you for taking the time to leave us a review and we are sorry if you felt you had a poor experience with the management team. We'd like to hear your views on your experience so please contact hrsupport@caterlinkltd.co.uk if you'd like to discuss your concerns in more detail.

Viewing 1 - 3 of 63 Reviews

Jobs at Caterlink

Business Management Degree Apprenticeship

London, England

GBP 22K - GBP 22K /yr

(Employer provided)

View job

Caterlink - Catering Assistant

Business Management Degree Apprenticeship

Leeds, England

GBP 22K - GBP 22K /yr

(Employer provided)

View job

Caterlink - Catering Assistant

Morden, South West England, England

GBP 13 - GBP 13 /hr

(Employer provided)

View job