Question 1

Is Cengage a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Cengage have rated their employer with 4.0 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of Cengage employees being 3.0 out of 5 stars. Search open Customer Service Representative jobs at Cengage now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Cengage.

Question 2

Does Cengage pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Cengage with 3.2 out of 5 stars based on 25 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Cengage.

Question 3

What are the top reviewed jobs at Cengage?

Accepted Answer

Learning Consultant (77), Account Executive (62), Sales Representative (55), Manager (42), Product Manager (36), Project Manager (30), Product Assistant (28), Sales (28), Sales Consultant (28), Customer Service Representative (26), Director (23), Software Engineer (23), Content Developer (19), Account Manager (18), Marketing (18)

Question 4

What are the pros of working at Cengage according to real employee reviews?

Accepted Answer

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 306 reviews)); "Good benefits and easy onboarding" ((in 199 reviews)); "Work life balance is great" ((in 115 reviews)); "Colleagues are great and genuinely care." ((in 82 reviews)); "Great team to work with." ((in 67 reviews))

Question 5

What are the cons of working at Cengage according to real employee reviews?

Accepted Answer

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 108 reviews)); "poor management of employees" ((in 108 reviews)); "Constant reorgs and layoffs" ((in 71 reviews)); "Upper management is always reorganizing." ((in 68 reviews)); "Unfortunately salary is low and needs improvement" ((in 68 reviews))

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