Where do I start? Working here often feels like you’re left to figure everything out on your own. There is a lack of strong internal policies and structure to support staff or ensure consistent operations. Feedback is not meaningfully addressed, and accountability across teams can be inconsistent. Across the organization, management tends to be very hands-off and often lacks visibility into day-to-day processes.
A significant burden falls on the People/HR team, which is already understaffed. Instead of shared accountability, many managers across programs and departments rely heavily on this team, creating bottlenecks and limiting effectiveness. Managers are not consistently held accountable for their responsibilities, which contributes to operational inefficiencies and employee frustration.
There is also a disconnect in how HR is positioned versus supported. Staff are often encouraged to trust HR and view the team as a resource, yet there is little support for HR itself. The team is stretched thin and, in many ways, overlooked, despite being expected to carry a significant share of organizational responsibility.
There is very limited opportunity for growth. Due to a lack of structure and clear development pathways, employees are often kept in their current roles without exposure to new responsibilities or learning opportunities. This makes it difficult to build new skills or advance within the organization.
Turnover is extremely high, and the People Team feels like a revolving door. Employees leave frequently, yet there appears to be little effort from leadership to understand or address the root causes of attrition. This lack of responsiveness further impacts morale and stability across teams.
New hires of this team receive little onboarding support and are expected to ramp up quickly with minimal guidance, which creates unnecessary stress and inefficiency. The organization operates with a startup-like structure, but without the agility or systems needed to sustain it. This approach is no longer effective for an organization of this size, especially when compliance and employee support should be priorities.
