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Centric Business Systems

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Centric Business Systems Reviews

3.4

64% would recommend to a friend

(99 total reviews)
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Rick Bastinelli

95% approve of CEO

65% positive business outlook

Centric Business Systems has an employee rating of 3.4 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centric Business Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

99 reviews
1.0
9 Mar 2017

Sales Rep

Recommend
CEO approval
Business outlook

Pros

Very open friendly environment. Relaxed yet still clear structure. It appeared to be a teamwork environment and exciting perks for employees.

Cons

They say they invest in their employees, however without any direction or feedback or even just a conversation I was let go, "because no one liked you" the commission structure is misleading and basically control salary by limiting territory, misleading structure for advancement. 50% turn over rate in sales and I can see why. They have knee jerk reactions to unfounded opinions. Meaning, an opinion is not a fact. Letting someone go based on an opinion isn't really fair, and even more destructive when not giving a good employee and proven sales rep at least the courtesy of seeing if the behavior they didn't like could change. Instead of immediate termination based on an opinion. "Asking too many questions" is supposed to happen while you are learning. I asked for daily feedback from the instructor and peers and no one had the confidence to say anything at least not to me. My guess is my trainer and a trainer in new hire class decided I wasn't a good fit. There is a lot more to people than what you can judge only in 8 days. Especially when my only intention and goals were to help and inspire the people around me.

1.0
24 July 2015
Recommend
CEO approval
Business outlook

Pros

Good ales training, that is about it.

Cons

The company is horrible and cut throat. Don't work here, find a different company to work for

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Centric Business Systems Response
10y
Thank you for taking the time to post your honest feedback here. We want to know how we are doing: both great as well as areas that we need to improve. It is disheartening that you had the experience of not feeling respected and felt that there was a cut-throat sales environment. That being said, thank you for acknowledging the sales training as being good. Along with that sales training, we strive to foster a productive sales environment where our employees can excel after being trained. It is disappointing that was not the experience you had. If you want to share more, please do so by emailing me directly: ppenuell@centricbiz.com Warm regards, Patty Penuell, Sr.HR Manager
1.0
12 Aug 2019
Recommend
CEO approval
Business outlook

Pros

NO PROS AT ALL. The Malvern, PA Office is a complete dumpster fire. 25 employees have left in less than 12 months. The management was like a Do It Yourself home project. You need to teach yourself and see what happens. Basically, the only option was to learn from your mistakes because there was no guidance or management support.

Cons

Honestly, I will start off by saying that I wish there was a option to give a negative rating for stars. If there was I would give the Malvern Office of Centric Business Systems a NEGATIVE 5 stars. I worked for this office for less than a year and feel entitled to share some things that others should be aware of and watch out for. The Malvern Office is dysfunctional and has completely unprofessional management. There was no 1 on 1 weekly meetings and there was no on going training but they will tell you they will train you . In fact on most Wednesday nights instead one of the managers would take us to the bar and feed us alcoholic drinkings for 3 hours. This office in Malvern has lost 25 employees in the last year consisting of sales reps, managers and the office recruiter. You may ask why is the turnover so high? Well, the answer is simple lack of management /support to allow for career advancement and success. To be successful in sales, you need resources and it doesn't help when your manager is late to meeting that he accept outlook invite for or cancels on the appointments 5 minutes before he is supposed to meet you there. However, it seemed that management and everyone had no problems being on time or even early to a happy hour. The Malvern office has a toxic work environment. It needs to look in the miracle and realize that when 25 employees leave in less than a year it isn't because of the employees were not a good fit. It is because the employees had enough of the toxic work environment and lack of management. Therefore, Centric was not a good fit for the employees.

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Centric Business Systems Response
6y
Thank you for taking the time to share your feedback. I assure you that the experience you described is unique and absolutely does not align with the Centric culture that we value so deeply and is disappointing to hear. As an organization, we are committed to providing an environment where all employees feel they are valued, treated with respect and supported in a way that will help them be successful. The Malvern office is one of our newer offices and has experienced some unusual turnover this year. As a result, we have been working to build a strong leadership team to be able to support the Malvern staff more effectively. To that end, over the past couple of months we have added some outstanding leadership, including transferring a Regional Sales Manager from another office with a proven track record as well as a new VP of Sales with 20+ years of experience leading teams within our industry. We appreciate your feedback and we expect that our Malvern office will begin to grow and be as successful as our other offices.
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