Does Certainty Home Loans pay their employees well?

According to anonymously submitted Glassdoor reviews, Certainty Home Loans employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Certainty Home Loans. This rating has been stable over the past 12 months.

How satisfied are employees working at Certainty Home Loans?

77% of Certainty Home Loans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Certainty Home Loans 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Certainty Home Loans?

Loan Officer Assistant (5) , Loan Processor (2) , Mortgage Loan Officer (2) , Operations (2)

What are the pros of working at Certainty Home Loans according to real employee reviews?

"Great environment and culture!" ((in 10 reviews)); "Everyone is always so nice and willing to help out in any way possible." ((in 4 reviews)); "Lovely people and leadership at this company." ((in 3 reviews))

What are the cons of working at Certainty Home Loans according to real employee reviews?

"Loan Origination System and Communication" ((in 3 reviews))

What are employees saying about Certainty Home Loans redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Certainty Home Loans redundancy and their outlook for job security at Certainty Home Loans in 2026.

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Certainty Home Loans

Certainty Home Loans Reviews

3.8

77% would recommend to a friend

(52 total reviews)

John L. Aspinwall

88% approve of CEO

80% positive business outlook

Ratings by category

4.2

Culture and values

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Senior management

3.8

Diversity and inclusion

3.7

Career opportunities

Certainty Home Loans has an employee rating of 3.8 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Certainty Home Loans employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

52 reviews

4.0

31 Dec 2025

Excellent Work Community

Mortgage loan officer

Recommend

CEO approval

Business outlook

Pros

-Excellent Communication -Good overview of company goals and future plans -Great technology for completing work related tasks

Cons

-Operations layoffs -Workloads can be backed up due to lack of staff

5.0

31 Dec 2024

Love this company

Loan officer assistant

Recommend

CEO approval

Business outlook

Pros

Great team work and wonderful co workers

Cons

I haven’t experienced any cons

3.0

2 Nov 2024

Used to be a great place to work

Mortgage production partner

Recommend

CEO approval

Business outlook

Pros

A very wide variety of loan products

Cons

No growth opportunity, low pay relative to others in the industry

Viewing 1 - 3 of 52 Reviews

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Excellent Work Community

Love this company

Used to be a great place to work

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