Cha Cha Matcha Reviews

Completely incompetent management, every single business decision they make is somehow the wrong one, inconsistent, they change their minds every few weeks on new policies, scammers (have us selling tenzo matcha instead of the high-quality proprietary blend that they claim) company has no clear or cohesive sense of direction. theres a reason theres such a high turnover with management. heat and a/c were broken for months and management refused to do anything about it despite employee complaints, and only fixed it when customers started complaining and leaving negative reviews too. steamers, water filters, register, etc. are always broken, and instead of fixing them to make the cafe more functional they just blame the baristas for low sales

Where do I begin ? From seeing hardworking Batista’s overworked, to them not being paid accordingly because of constant outages to lack of promotion, this company lies to your face, yes executives lie and don’t bother giving realistic expectations, they never have an answer to anything and their expectations are unrealistic. No manager has stood around longer than 5 months and that’s simply due to the inconsiderate CEO and investors trying to save money. They want you to slave and bleed matcha but don’t want to provide proper resources . They poach you from other companies and make you believe you’re doing great mean while suddenly company numbers aren’t doing great.