Does ChaCha pay their employees well?

According to anonymously submitted Glassdoor reviews, ChaCha employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at ChaCha. This rating has been stable over the past 12 months.

How satisfied are employees working at ChaCha?

42% of ChaCha employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChaCha 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at ChaCha?

Expeditor (9) , Guide (6) , Generalist/Specialist (4) , Expediter (3) , ChaCha Guide (2)

What are the pros of working at ChaCha according to real employee reviews?

"Being able to work from home for real money is very cool." ((in 7 reviews)); "Flexible hours" ((in 4 reviews)); "Great people to work with" ((in 3 reviews))

What are the cons of working at ChaCha according to real employee reviews?

"The pay is horrible and not worth it at all." ((in 15 reviews))

What are employees saying about ChaCha redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ChaCha redundancy and their outlook for job security at ChaCha in 2026.

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ChaCha

ChaCha Reviews

3.2

42% would recommend to a friend

(57 total reviews)

Scott Jones

79% approve of CEO

14% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Work/Life balance

3.1

Culture and values

2.7

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

ChaCha has an employee rating of 3.2 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ChaCha employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

57 reviews

5.0

18 June 2022

na

Server

Recommend

CEO approval

Business outlook

Pros

amazing company to work with

Cons

I have no complaints about this company

5.0

11 May 2022

It was ok

Intern

Recommend

CEO approval

Business outlook

Pros

It was work from home

Cons

I was working too long

4.0

20 Nov 2019

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Ever-changing list of duties based on new-product launches. Great group of employees who enjoyed what they were doing.

Cons

Company needed more consistent internal communications.

Viewing 1 - 3 of 57 Reviews

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ChaCha

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na

It was ok

Customer Service Representative

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