Chango Reviews

4.8

87% would recommend to a friend

(16 total reviews)

100% positive business outlook

Chango has an employee rating of 4.8 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Chango employee rating is 30% above average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

16 reviews
3.0
20 July 2021

Interior Designer

Recommend
CEO approval
Business outlook

Pros

Some of the people were great to work with, and the location of the office is in a great area of Williamsburg. The projects always turned out beautifully.

Cons

Very poorly managed business. It sometimes felt like they had no idea what they were doing in terms of organization and structure. Upper "management" was hard to work with and hard to please. I and many others were treated poorly at times. I oftentimes felt like I was taken advantage of and unappreciated.

avatar
Chango Response
3y
Thank you for taking the time to share your thoughts about working at Chango & Co. It’s disheartening to learn about your experience, and we wish we had been made aware of it during your employment so we could have intervened. We decided long ago to prioritize happiness over profit and to ensure that kindness, honesty, and mutual respect were part of every interaction between our team members and clients. We do not tolerate hostility of any kind, and our motto, “We build beautiful homes for nice people with open minds,” is generally achieved, resulting in a happy and easygoing bunch. But things don’t always go according to plan, and while we’re not fully aware of the specifics of your experience, we are genuinely sorry that you had an experience that didn’t align with the one we aim to provide.
5.0
8 Jan 2023
Recommend
CEO approval
Business outlook

Pros

The architecture industry is beyond tough, especially in NYC. I've worked in my fair share of toxic office environments, basically being exploited for very little pay. Working at Chango & Co. has been the complete opposite of that. The moment I walked into the office for an interview with Susana, I knew this was a place that I could grow significantly and would be valued and taken care of. And I was right. During the past few years I have worked here, I have significantly leveled up my management and design skills, with support and guidance from Susana and the other project managers in the times I needed it. This is an incredibly collaborative and supportive team. The collaboration with the other project managers and designers is my favorite part of the job. Everyone here is very talented, I love working together to design something beautiful. I feel comfortable voicing any concerns I have, bringing new ideas to the table, and asking for advice. My ideas are listened to and valued. The office is beautiful (can't beat the skyline view of Manhattan), and the benefits, perks, and compensation are all great. Lastly, the projects are beautiful. There is truly nothing more satisfying than walking around the finished home after the interior design and sourcing teams wrap up their install. And Susana takes the time to walk through with the project managers to review what worked, what didn't, and what to do differently next time. That level intentionality is rare and incredibly valuable. If you work in this industry, you know that residential design can be grueling, and even a little chaotic and emotional at times, given that you are designing someone's own personal space. Chango & Co. delivers beautiful, high end homes for important clients and therefore expects a lot from their project managers and designers, rightfully so. In turn, they provide the support, guidance, and trust that you need to truly shine. I love what I do and I love the team I'm privileged to do this work with.

Cons

Not really a con, but something I had to get used to at first and definitely worth mentioning -- Project-wise, this office is different than others I have worked at in that there are different tiers of architectural scope. Not all projects have a full architectural scope, some have a "lesser" architectural advisement scope, and exactly what that entails varies from project to project depending on what the client wants. This has definitely taken some getting used to for me. I was discouraged at first, thinking I wanted more control of the design and management of every project. However, I have now come to appreciate these advisement projects. Because of the smaller scope, I'm able to turn around these projects faster and take on more projects at once. Therefore, I'm gaining more experience, making more connections, etc. But it's also worth mentioning that when I am working on several of these advisement projects at once, especially if they have a very small scope, I can start to feel creatively unfulfilled. This feeling ebbs and flows as projects come and go and is not something I worry about.

5.0
3 Jan 2023

Breath of Fresh Air

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From the moment I started working here, I've had nothing but good things to say about Chango & Co. Starting with the team, everyone is relentlessly positive and respectful of themselves, their coworkers, and our clients. It's been so nice to be surrounded by kind people who love what they do and are always looking to improve the firm's work as a collective. People truly work as a team and I always feel excited to walk into our office (which is gorgeous and inspiring in its own right) and interact with everyone. Another element that I've found completely refreshing is the firm's emphasis on having a sustainable work-life balance. Everyone really makes an effort to shut down at the end of the day, and weekends are reserved for our personal lives. There are occasions when one needs to go beyond normal working hours, but I'm always happy to do that because I know my boundaries are respected the other 99% of the time. And, as an introvert, being able to work from home two days per week really helps me reset myself and make sure that I come to the office feeling refreshed and ready to tackle any meetings that I attend in person. As far as the work goes, I'm granted a wonderful amount of autonomy and feel that my contributions are valued. When I need guidance or feedback, it's always happily given to me, but otherwise, I am able to make decisions and work in an uninterrupted manner that makes me feel most productive. Overall, I couldn't be more thankful that I landed at a place like Chango. I know I am missing other "pros" to add to this list, but the above is what's most important to me. That said, bi-weekly office happy hours and "Summer Fridays " are also amazing perks that I feel grateful for.

Cons

As anyone in the design industry knows, compensation isn't always top tier but I'd trade that any day for the work-life balance that I currently have.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 17 Chango reviews submitted anonymously by Chango employees. Read employee reviews and ratings on Glassdoor to decide if Chango is right for you.