Channel Factory Reviews

3.9

73% would recommend to a friend

(83 total reviews)

Tony Chen

80% approve of CEO

71% positive business outlook

Channel Factory has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Channel Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

83 reviews
3.0
19 Aug 2025

market leader

Recommend
CEO approval
Business outlook

Pros

lots of client entertaining, best product in market

Cons

CF look to make too much margin on campaigns

5.0
9 Jan 2017
Recommend
CEO approval
Business outlook

Pros

-The glassdoor reviews and rebuttals are a pure, unobstructed view into working at this little shop of horrors -The back and forth of he said, she said is exactly the atmosphere to expect at this sinking s.s. -You get to see the value of your college degree when the CEO proclaims he is a college dropout and then you understand college isnt about what you learn but about respect, cooperation and working through problems with factual info and not opinions -If you stay longer than 12 months you are pretty much guaranteed a promotion; just agree with everything and blame someone else for your shortcomings and your title will inflate ie nepotism -If you are a certain descent you can pretty much getaway with anything...ANYTHING -Kiss up to the CEO and you get lavish dinners, late nights out, massages, etc....there is nothing altruistic about the ceo or this company-all is quid pro quo

Cons

-Outdated, antiquated technology, no case studies, reports are based on questionable metrics putting the whole industry on display bc of fly-by-night companies like this -Pretty much everything and yes that is the truth and not an exaggeration -Nothing but lies but thankfully if you keep recordings of your phone calls, emails and text messages you will survive the smoke in mirrors and deal with frivolous accusations of all sorts -Lack of leadership will make your head spin! 4 bosses in 4 months all of whom the CEO praised and then murkied up all on his own which is crass on his behalf but what do you expect from a rich kid who never had to get a degree or work for a deal himself but used all of his family connections and now friends to get deals (that's what happens when you work with a billion in population) -The people who stay here and identify themselves as veterans are because they can't go work anywhere else due to the reputation this company and the former dba Yellow Thunder Media; this company has been in business for 6+ years not since 2014 -People will pretend to be your friend/mentor but they really want your vote on their side; it's a callous environment to say the least -Constant turnover, terrible reputation in every city they sell in -You should not know more than senior management; how can a manager lead you if they have zero experience in the industry and you know more than they do? It would be equivalent to an incoming intern training a senior manager-that just is nuts!

avatar
Channel Factory Response
9y
We welcome all factual reviews; However, these claims are inaccurate and nonfactual.
1.0
5 Jan 2017

Lies Lies Lies

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some great people there- but, they don't work there anymore.

Cons

Everything I was told when I started was a lie. I was told I would get a bonus- but even though I met every single goal (and exceeded them time and time again) I never got one. I never had a 401 K. I never got promoted, although I was told I would- but certain people of certain descent did. I was told to review products on Amazon, for a prize I never received. I was told I would get a raise- but my paycheck never exceeded the low pay. Every single comment from and rebuttal from this company has been a lie, ;even the one I know they will write below. Never work here, and if you still work here- get out while you can. People who want to work here should go on Linkedin and ask previous employees. I was not fired or let go, I left on my own accord because of all of the above.

avatar
Channel Factory Response
9y
All employees receive a contract prior to their start date, which includes an outline of their benefits and bonus plan. These are legally binding documents signed by both the employee and CEO. If goals are met, the employee is assured their bonus as well as anything they were promised. We continue to grow as a company and have gone through many changes. In addition to the 401K, we have added several benefits for employees and their dependents. These benefits include, gym memberships, floating holidays, dental and vision coverage, free lunches and several other perks as requested by our employees. Our employees’ happiness is extremely important to us and we work hard to listen and create a positive work place for all. We encourage reaching out to current employees of Channel Factory regarding their experience.
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Glassdoor has 92 Channel Factory reviews submitted anonymously by Channel Factory employees. Read employee reviews and ratings on Glassdoor to decide if Channel Factory is right for you.