Chapman Freeborn Reviews

While there are many good people here, it’s noticeable that a number of strong performers continue to leave, and morale feels low across several areas. The current COO is clearly trying to make a positive impact, but there are gaps in empathy, communication, and the level of leadership experience needed at this level. When long‑standing employees who have consistently delivered are suddenly told by certain senior managers that they ‘know their job better than them’, without listening or showing respect, it naturally creates frustration. Relying on positional authority rather than collaboration or expertise creates an environment where people feel undervalued and unheard. This is an issue that needs attention before it causes further disruption to a company that has historically been a great place to work. There is also an ongoing sense of job insecurity, with yearly restructures creating the feeling that redundancies are always around the corner. Unfortunately, it sometimes appears that certain managers are unbothered by the anxiety this creates, which only damages trust and culture further.

Worst company I’ve had the pleasure working for - avoid at all costs. Very unprofessional working environment, brokers are rude, uncooperative, selfish and ‘cry babies’ when they don’t get their way. Managers are weird and expect their employees to have no life outside of work. You will constantly work overtime, late hours and on weekends and never be appreciated for it as it is seen as the bare minimum. SLT are clueless, new CEO’s , COO’s, CFO’s coming in who are useless. OG people getting pushed out due to office politics. New management will certainly run this already sinking ship to the ocean floor. Managers look out for themselves, will never hesitate to throw their own teams under the bus. Annual leave gets declined for no reason. No employee benefits, rubbish Xmas parties, very poor pay, they offer ‘commission’ and ‘bonus’ which get cancelled every year, they have the WORST reputation in this industry. They’ll employ someone to try and improve processes however that person would then leave within a week knowing there’s no helping this circus show. High employee turnover, they beg industry professionals to join however many always decline due to the bad rep of the company