Does Charm City Concierge pay their employees well?

According to anonymously submitted Glassdoor reviews, Charm City Concierge employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Charm City Concierge. This rating has been stable over the past 12 months.

How satisfied are employees working at Charm City Concierge?

37% of Charm City Concierge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Charm City Concierge 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Charm City Concierge?

Corporate Concierge (30) , Concierge (6) , Experience Manager (6)

What are the pros of working at Charm City Concierge according to real employee reviews?

"Fun work perks sometimes, such as an outing to a Nationals Game, a night at the Spy Museum, or a Sunset Sail cruise with your coworkers." ((in 3 reviews)); "I have made some great friends" ((in 3 reviews))

What are the cons of working at Charm City Concierge according to real employee reviews?

"If your property is not interactive and property management is negative, it will be harder to feel satisfied each day." ((in 9 reviews)); "The management is awful." ((in 7 reviews)); "Managers and coworkers are always only a phone call or email away and are always happy to brainstorm." ((in 4 reviews)); "This also depends on your quarterly bonus as well." ((in 4 reviews)); "Salaries are not competitive within the job market." ((in 4 reviews))

Charm City Concierge Reviews

2.6

37% would recommend to a friend

(60 total reviews)

Christina Urquhart

41% approve of CEO

36% positive business outlook

Charm City Concierge has an employee rating of 2.6 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Charm City Concierge employee rating is 30% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

60 reviews

1.0

18 Oct 2024

This company will make you need therapy

Experience manager

Recommend

CEO approval

Business outlook

Pros

There were absolutely no pros working here

Cons

This company ran me to the ground and drained me to the core. This company overworked me, used me, abused me, then discarded me when they were done. This company will send you to client site with no support, and no forewarning of what is going on with the clients. The clients will be toxic, demanding and condescending and Simpli will know this and still send you there. I could not even put on PTo for a MENTAL HEALTH break (which I specifically told them I needed). They will call you all hours of the day to come an and pick up shifts as well even if you are already working a full shift at another site, they don’t even care to THINK how much burnout that will cause! There is also no room for growth and they pay you poorly.

2.0

20 May 2024

Fine

Corporate concierge

Recommend

CEO approval

Business outlook

Pros

Easy job if you want it to be

Cons

No remote work options available

4.0

12 Mar 2024

Great place to work!

Concierge

Recommend

CEO approval

Business outlook

Pros

Great benefits. Relaxing job as long as the residents don't have a lot of packages.

Cons

Unpredictable hours at times. Can get really busy with multiple asks.

Viewing 1 - 3 of 60 Reviews