ChaseSource Reviews | Glassdoor.com.au

ChaseSource Reviews

Updated 11 September 2017
23 reviews

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3.1
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Tony Chase
15 Ratings

23 Employee Reviews

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  1. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX (US)
    Former Employee - Customer Service Representative in Austin, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ChaseSource full-time (More than a year)

    Pros

    - got hired very fast (since the turnover is very high, no wonder why)

    Cons

    - Recruiter are not organized, not very respectful
    - got wrong income information, after my 3rd day in class the company explained, how the agents get paid (ChaseSource is hiring you with $ 12.00 pay per hour, they are not telling you that is just for the first 90 days, after that you pay might get down to $ 10.00 based on your AHT etc. ) Also you sign your contract with working hours 8-5, but the company you work for changes their schedule depends on their needs

    Advice to Management

    - Recruiter should be honest and have all the important information upfront
    - Recruiter should be respectful


  2. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ChaseSource full-time

    Pros

    Great company to work for, they were super helpful and very professional.

    Cons

    I had no cons I had to deal with


  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Houston, TX (US)
    Current Employee - Recruiter in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChaseSource full-time (Less than a year)

    Pros

    Room for growth and awesome management and atmosphere

    Cons

    No cons that I have dealt with


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  5. "The Best Overall Company I've Ever Worked For!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Screener in Houston, TX (US)
    Current Employee - Phone Screener in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChaseSource full-time (More than a year)

    Pros

    ChaseSource has a very positive and professional work environment. Everyone is focused, driven and determined to succeed. Everyone gets along. I haven't experienced any drama while being at ChaseSource. Its really laid back and they allow you to work freely at your own pace. There is no micro managing. They have lots of company events to show employee appreciation. They want their employees to be the best at what they do. They offer a number of different tools and training for the areas that we may have trouble in, such as with recruiting and finding candidates. They are flexible with their schedules. You get the weekends off. The list goes on. Overall ChaseSource has been the best company I have ever worked for!!!

    Cons

    I havent experienced any downsides while working with ChaseSource.


  6. "A/R"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ChaseSource full-time

    Pros

    Owner of the company is a good guy to work for.

    Cons

    CFO is an idiot who doesn't do anything but play on the Internet

    Advice to Management

    Get rid of CFO


  7. "Worst job ever.!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX (US)
    Former Employee - Customer Service Representative in Austin, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were no pros. That job is horrific!

    Cons

    The management sucks.! They're racist! Worst place I've ever worked!

    Advice to Management

    My advice goes to the ones thinking about working at TxTag. Do not work their! You'll regret it!


  8. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at ChaseSource full-time

    Pros

    Good Training and enjoyed the people I worked with

    Cons

    Not much room for advancement


  9. Helpful (1)

    "Awesome temp agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Specialist in Austin, TX (US)
    Former Employee - Applications Support Specialist in Austin, TX (US)
    Recommends
    Positive Outlook

    I worked at ChaseSource full-time

    Pros

    Great in trying to help you succeed with a reputable company. Get paid weekly.

    Cons

    Didn't get paid for state holidays as regular full time employees.

    Advice to Management

    Don't have advice at this time.


  10. "STAY AWAY, WORST ORGANIZATION AND LEADERSHIP I'VE SEEN IN 20 YEARS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ChaseSource full-time

    Pros

    Zero. Zero. Zero. Zero. Zero. None.

    Cons

    Every single thing. From the owner to the president. This is a crap shoot with zero respect and employee focus. The leadership is the biggest joke I've ever witnessed. Everyone hates working here. Leadership style is to demean the employees and take the two faced approach to everyone else. There is unethical relationships among the leadership which creates a preferential work environment.

    Don't let them fool anyone, they only specialize in call center staffing. They do not have the skill or experience to staff any other type of role. They have never had a "BD" person make it over 6 months. They have the highest turnover I've ever seen. They poorly pay their employees. They treat their employees like they are slaves or in jail.

    Don't waste your time trying to work here. Will be the biggest mistake of your career.

    Advice to Management

    Get real. Open your eyes and see the mess going on internally. Start researching who you choose to lead this company and what is going on in operations and with the team.

    Invest in your employees, obtain some quality workers with experience and treat them with value. Ruling with an iron first does not motivate employees. True leadership encourages others to follow by example not forcing following with fear of unemployment. There is a reason this company hasn't grown and has been stuck in the same place. Insanity is doing the same thing over and over again expecting a different result.


  11. Helpful (2)

    "Highest Turnover Rate EVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in Houston, TX (US)
    Former Employee - Human Resources Assistant in Houston, TX (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ChaseSource full-time (Less than a year)

    Pros

    MOST of the colleagues were friendly and made it easy to work there....but two of them were rude and not welcoming.

    Cons

    This company has the highest turnover rate ever and this is not externally, this is internally. The manager at the corporate office has no regard for her employees at all. Essentially you must come to work early and can't leave until you have made a certain number of calls or matches to jobs that they are working on. She micro-manages like every day all day. They do not promote a work life balance which does not cultivate happy employees. It is challenging to come to work early, leave late and be happy about your job or place of employment.

    Advice to Management

    Work to make sure the goals you are setting are realistic. Since you are not doing the job you do not know what it takes to reach those numbers. It takes time to find quality candidates, so if you're asking for 10 candidates to be matched to one job, know that you will not get quality candidates. Make sure you understand the issues your recruiters are facing, THEN find solutions and alternatives to achieving the company's goals.


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