1.0
5 Mar 2014
Recommend
CEO approval
Business outlook
Pros
The buildings are usually nice and the customers come because the prices are very budget friendly and the portions are reasonable.
Cons
Extensive hours...often 55 hours or more...time off requests are not honored. Servers can only work 3 tables at once, false waits are very common because meeting labor budget controls everything so more often than not the restaurant is understaffed. The systems, techniques and policies probably worked 50 years ago when the restaurant chain began...but they do not work today.