Does Chicago Cubs pay their employees well?

According to anonymously submitted Glassdoor reviews, Chicago Cubs employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Chicago Cubs. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Chicago Cubs?

79% of Chicago Cubs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chicago Cubs 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Chicago Cubs?

Grounds Crew (6) , Operations (6) , Guest Service Associate (5) , Guest Services (5) , Inside Sales Representative (4) , Ballpark Operations (3) , Guest Services Ambassador (3) , Intern (3) , Premier Service Ambassador (3) , Associate (2) , Box Office Associate (2) , Coordinator (2) , Event Crew (2) , Grounds Keeper (2) , Internship (2)

What are the pros of working at Chicago Cubs according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Amazing team and work environment" ((in 6 reviews)); "Awesome work environment and a second home." ((in 5 reviews)); "awesome benefits" ((in 5 reviews)); "Fans are awesome, supervisors are amazing, and you get to work for the Cubs!" ((in 5 reviews))

What are the cons of working at Chicago Cubs according to real employee reviews?

"some cons were low pay" ((in 20 reviews)); "long hours, the fact it's a seasonal job with odd hours made it hard to get another job" ((in 9 reviews)); "Bad management" ((in 9 reviews)); "Middle and upper management were often hostile." ((in 3 reviews)); "Compensation is low and hours are long" ((in 3 reviews))

What are employees saying about Chicago Cubs redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chicago Cubs redundancy and their outlook for job security at Chicago Cubs in 2026.

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Chicago Cubs

Chicago Cubs Reviews

4.3

79% would recommend to a friend

(177 total reviews)

Crane H. Kenney

87% approve of CEO

78% positive business outlook

Ratings by category

4.1

Culture and values

4.1

Diversity and inclusion

3.9

Work/Life balance

3.9

Senior management

3.4

Career opportunities

3.0

Compensation and benefits

Chicago Cubs has an employee rating of 4.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Chicago Cubs employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

177 reviews

1.0

14 Aug 2016

Nepotism, extreme biased nature, and dishonesty

Per diem staff

Recommend

CEO approval

Business outlook

Pros

You are given under armor clothing for your uniform. The pros are limited. You are only given 30hrs maximum to work a week. For a summer gig for a kid that lives in the city, it is great for easy cash.

Cons

HR has a bias. If they do not like you, they will do what they can to throw you under the bus. Same for the supervisors. The skullduggery is egregious. Supervisors will shake with their right hand, and will stab you with their left. The organization willing lets employees steal from them, and will turn a blind eye. The supposed "promotional items they have", where there are only a couple thousand or 10,000 a game. Well staff in upper management hides them and keeps them for themselves. Back to the human resources department, they will hide your information regarding your Union. They will operate to keep you away from your Union, and your Union representative. The union is 236 for future reference.

3.0

7 June 2015

Living the Dream

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Ticket perks for family and friends (subject to certain conditions). Great health, dental, and life insurance benefits. Good employer matching on 401k.

Cons

Pay is not competitive. Hours are terrible. Ticket perks can't be enjoyed by the employee when working game days.

1.0

13 May 2019

Condescending and greedy organization

Security services ambassador

Recommend

CEO approval

Business outlook

Pros

You have the freedom to choose what days you want to work. You can disappear for a month, go on vacation, and you will still have your job when you get back.

Cons

Everyone above you is condescending and the rest of the employees are treated like trash. However many employees are too blind to notice because that' right "I work for the Chicago Cubs" Like that's supposed to make up for the terrible hours and terrible pay. Breaks are a joke and favoritism is blatant. If you are not a tryhard, the supervisors will hunt you down if you take longer than your expected 15 minute break. There is no reason for you to try to go above and beyond and be the superstar when you do your job. You might get recognition, but you will not move up in position, get a raise, or even offered a better position. You will just get a thank you and everyone moves on with their lives. There are absolutely zero benefits working this position. You don't even get free food, no free or discounted tickets, or discounted merch. How greedy do you have to be, Wrigley, to not give your employees something in return when you are banking in millions every game?

Viewing 1 - 3 of 177 Reviews