Does Chill Factore pay their employees well?

According to anonymously submitted Glassdoor reviews, Chill Factore employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Chill Factore. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Chill Factore?

50% of Chill Factore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chill Factore 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Chill Factore?

Ski Instructor (4) , Snow Experience (4) , Team Member (4) , Snow Crew (3) , Sales Associate (2) , Snowsports Instructor (2)

What are the pros of working at Chill Factore according to real employee reviews?

"People are nice and the job isn’t difficult to learn" ((in 5 reviews)); "A really friendly team, great atmosphere to work in." ((in 4 reviews))

What are the cons of working at Chill Factore according to real employee reviews?

"The pay is awful." ((in 9 reviews)); "I believe management has changed in recent months, and so hope that this will have helped." ((in 7 reviews)); "Minimum wage, for a very physically demanding job, and emotionally challenging at time with the was some Guests would speak to you." ((in 3 reviews))

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Chill Factore

Chill Factore Reviews

3.0

50% would recommend to a friend

(40 total reviews)

Morwenna Angove

57% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.0

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Chill Factore has an employee rating of 3.0 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chill Factore employee rating is 22% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

40 reviews

1.0

18 Feb 2023

Toxic

Attractions

Recommend

CEO approval

Business outlook

Pros

• Work perks - staff shred on Thursday mornings, free ski/snowboard lessons, free lift pass (when slope is quiet) • Some staff are lovely to work with • Discount at surrounding shops

Cons

• Managerial roles being given to literal children, with no past work experience • Staff will stab you in the back • No repercussions for showing up late • No praise for picking up the slack of those who turn up late, in fact, no praise for anything at all • High staff turn over • Constantly taking on new employees instead of giving current staff more hours • Can go from being really busy to really quiet, big dip in hours unexpectedly • Unprofessional management and coordination • A lot of staff standing around talking and not working • Poor time management, unrealistic time given to do certain tasks, such as; set up before groups arrive (made harder with staff turning up late), pack down and big pack down of donut lanes.

1.0

23 Jan 2020

I wouldn't come back, I'm glad I left.

Snow crew

Recommend

CEO approval

Business outlook

Pros

Staff Shred on thursday morning. The team members That's it.

Cons

The board would rather see their % of the profit rise, rather than seeing their staff paid competitively in line with the industry. Snow Crew, Guest Services and Level 1 instructors are paid minimum wage, whereas, rival snow domes in the uk offer (per hour)£15 for a level 1 BASI instructor, and £12 for lift operators and ski technicians, and £10 for park builders. Not a big enough regular working instructor team, meaning the business loses money by re-arranging and refunding lessons. The board flat out refused when challenged about paying all on the NMW the national living wage, as it would "cripple the business" and yet, not a month later, several people were given shiny new titles and pay rises to match. Not to mention, they shell out 10's of thousands of £ for replacement inflatables for downhill donuts. Got rid of the free physio benefit, which in our line of work is paramount.

2.0

17 Oct 2021

Pay in bananas, get monkeys

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Free access to slope Good humoured colleagues Discounts in retail stores

Cons

Poor pay Poor management structure Unsociable hours High staff turnover Good as a stepping stone but definitely not a career

Viewing 1 - 3 of 40 Reviews