Chip City Reviews

2.9

36% would recommend to a friend

(71 total reviews)
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Peter Phillips

59% approve of CEO

34% positive business outlook

Chip City has an employee rating of 2.9 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chip City employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

71 reviews
1.0
9 Jan 2022

Beware

Recommend
CEO approval
Business outlook

Pros

Some helpful colleagues to meet staffs

Cons

My worst decision made in 2021 was to join this company. Joined them on Dec 27, 2021 as their Marketing Director. ON THE FIRST DAY, the owner demanded for a marketing and advertising plan for their Forest Hills opening. This was even before any proper orientation and training to their company. Anyway, I did my part and presented to them my 50 page marketing and advertising plan ON THE FIRST DAY. The owner said that he like some of the ideas in my plan, given some feedback which I had acted on it. ON THE THIRD DAY, all of a sudden, the owner began to call for a meeting in an interrogative manner saying that he is very concern about my work performance and threatened me to beef up the advertising plan over the New Year or lose my job if I don’t do it within 4 days! Immediately, I know this is not the type of company that I would want to work for when you have a threatening management style. Also, they tell you that you have the marketing manager, social media coordinator and agency support before you join the company (even on their job description), only to find that you operate like a “one man show”. Hence I told them that I will not want to carry on my employment with them. The most amusing thing is that the owner do not trust your ability but yet taking notes the whole time when you brief him. (Should be called Cheap City instead). It's a shame that all other staffs in the company were generally helpful to new staffs except the owner. I am glad I left the company just after 3 days of joining them!

1.0
8 Nov 2023

Don't expect Much

Recommend
CEO approval
Business outlook

Pros

Great Coworkers, flexible scheduling, free shift cookie and drink, some discounts given. Good seasonal Job

Cons

This company has a lack of consistency and compassion for their employees. For a $15 job they expect you to do all of the duties of a shift lead or even a manger. Counting the drawer every night, inventory every week, placing catering orders and if you dare get it wrong immediate call to the store. They have live cameras that seem to watch everything you do. Can't even be on our phones when we're properly away from public eye and a customer doesn't step foot in the store for more than an hour. Days off are barely accumulated and going on that, corporate offices are closed on holidays that physical stores still have to remain open, albeit a couple of hours. No holiday pay or time and a half for working those days as well. Its easy to move up in the company but with that goes with more baggage that isn't worth the stress. Make them annoyed enough and you're getting a right up for not wiping down the counters properly and leaving barely there footprints on the ground after close. There is no competitive, you stay the same pay unless you become a shift lead, in which you have to dedicate 32 hours a week for. That's a rule just implemented because they had shift leads and higher working in the company making that pay but only working 1-2 days a week. Don't stay for the long run unless you're only working two days a week, that way you can ignore all the crap going on in the company. The company is tight on the stores not having a lot of waste at the end of the night which is understandable. That feeling however gets thrown out the window when they discipline employees for taking said waste home at the end of the night and not give a method of handing out cookies at the end of the night. Have to throw all cookies out because taking them is stealing. Wonderful. This is a good entry level job to start out with if you want first hand experience on what a bad American company is like when they finally have adult money to spend.

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Chip City Response
1y
Thank you for your detailed feedback. We’re glad you enjoyed your coworkers and appreciated the flexibility and perks. We’re sorry to hear about the challenges. Your feedback is important, and we’ll work on improving these areas to create a better experience for everyone.
2.0
6 Sept 2022

Misconduct

Recommend
CEO approval
Business outlook

Pros

-easy to learn store procedures -fun environment with coworkers

Cons

Alot of sexual harassment and racism coming from members of upper management. Not much freedom of speech as an employee if you speak up about any misconduct you become a “problem” and eventually they will either reduce your hours or randomly fire you. They say they care about their employees but they truly don’t. Every store was understaff. You ended up working multiple double shifts a week and often by yourself for 7+hours. They don’t care for our safety as there were a few incidents with customers that traumatized some workers. The managers who have made racist comments, sexual harassed or bullied their counter staff on social media are still in their position. The ones who came forward, either quit, were fired or had their hours reduced. Don’t over work yourself for them. They will dispose of you in a second and don’t trust anyone that works there. There were some changes to upper management this year and since then everything went down hill. They make horrible decisions from their ego and have zero empathy for anyone. They lost a lot of their best employees who’ve been there for a while.

Viewing 1 - 3 of 71 Reviews

Glassdoor has 72 Chip City reviews submitted anonymously by Chip City employees. Read employee reviews and ratings on Glassdoor to decide if Chip City is right for you.