Does Cincinnati Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cincinnati Zoo employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cincinnati Zoo. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Cincinnati Zoo?

77% of Cincinnati Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cincinnati Zoo 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cincinnati Zoo?

Adventure Guide (5) , Manager (4) , Education/Wild Encounters Employee (3) , Security Officer (3) , Guest Services (2) , Seasonal Keeper (2) , Visitor Experience Assistant (VEA) (2)

What are the pros of working at Cincinnati Zoo according to real employee reviews?

"fun work environment" ((in 10 reviews)); "Pays well, and the people and community are amazing." ((in 8 reviews)); "Great coworkers and fun team to be apart of." ((in 7 reviews)); "The staff is friendly and laid" ((in 5 reviews)); "They have flexible schedules for students." ((in 3 reviews))

What are the cons of working at Cincinnati Zoo according to real employee reviews?

"Awful management and terribly run establishment." ((in 7 reviews)); "Customer service is key; some guests are unruly Moving up is hard Low pay for a lot of work" ((in 4 reviews))

Cincinnati Zoo Reviews

3.7

77% would recommend to a friend

(96 total reviews)

Thane Maynard

74% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (96 reviews)

Cincinnati Zoo has an employee rating of 3.7 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cincinnati Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

96 reviews

4.0

10 June 2026

Fun environment but drama and management issues persist

Lead adventure guide

Recommend

CEO approval

Business outlook

Pros

Fun work environment, different things to do (not anymore from what i've heard), cool incentives, easy pace.

Cons

A good amount of drama as it is mainly highschool/college kids and some mean middle aged people. Management does not like to listen to it's leaders and fires some people for drama but not others. A little messy

5.0

15 Apr 2026

Amazing opportunity, but limited by contract

Americorps member volunteer

Recommend

CEO approval

Business outlook

Pros

Amazing Americorps role- gets you tied into the zoo community

Cons

Contract based with max of two years.

1.0

9 Apr 2026

Good insurance and overtime, but management is awful

Public safety supervisor

Recommend

CEO approval

Business outlook

Pros

Good insurance and plenty of overtime pay.

Cons

Awful management and terribly run establishment.

Viewing 1 - 3 of 96 Reviews

Jobs at Cincinnati Zoo

Birthday Support Associate

Part Time Public Safety Officer - Office of Public Safety

Event Operations Crew Member

PT Temporary Keeper - Commissary

Cincinnati Zoo

Cincinnati Zoo Reviews

Company ratings over time

Reviews by job title

Fun environment but drama and management issues persist

Amazing opportunity, but limited by contract

Good insurance and overtime, but management is awful

Jobs at Cincinnati Zoo

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