Cisilion Reviews

3.8

76% would recommend to a friend

(91 total reviews)

Nick Paul

Not enough data to show CEO approval

76% positive business outlook

Cisilion has an employee rating of 3.8 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cisilion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

91 reviews
1.0
27 June 2016

Alcohol fueled business

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The reviews below are so obviously fabricated by HR it's hilarious.

Cons

There is an endemic culture around alcohol in this company from the Chairperson down. The family that run Cisilion are a boys own club. Support Chelsea and drink at lunchtime and you're in. Massive staff turnover, and a business that moves at snail pace. Avoid.

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Cisilion Response
9y
Thank you for your review. While each employee is entitled to their views on the business, this review is somewhat unsettling. The work ethic at Cisilion is of an extremely high standard and while we encourage a fun environment in the office, a drinking culture is in no way encouraged throughout the business. Our dedicated technical, pre-sales, sales, marketing and back office teams ensure that Cisilion are kept up to date with the latest technologies and industry news, enabling Cisilion to provide innovative solutions to businesses. We very much enjoy our employee on boarding programme and hold regular 121s both with employees and managers. We look forward to working with our existing team over the next financial year to watch the business grow. Whilst we take on board all feedback, we are committed to an energetic, enthusiastic and balanced working environment which builds trust and long term relationships with our clients.
2.0
2 Jan 2020

Run a mile and avoid!

Recommend
CEO approval
Business outlook

Pros

Some good people, decent pay and Heron Tower is a nice office with great views. Well located in the heart of London. A select few salespeople who I consider to be excellent, and maybe 2-3 people in the senior management tewam who are good but have no power to do anything without the owner's consent. Unique capability with dual vendor approach

Cons

Decisions are made quickly but without thought or care given to thier people - lots of lip service but very little ownership taken from senior leaders. There are often plenty of suprises and unrealistic expectations placed on staff. The culture leaves a lot to be desired - they will tell you how the company aspires to transform, but on the ground anyone outside of sales is a slave to the demands of a shoot from the hip, grab the money and run sales organisation. All the best accounts are owned by the sons of the owner, regardless of the traction or relationships others in the business may have. Delivery and engineering has some great people but they are overworked, the only new hires brought in are in sales to keep pulling those all important £££'s through the door without regard to the lives of people around them. Leadership are dejected and only show up to collect a paycheck since nobody but the owner of the business can really make a decision on anything. Presales team are treated terribly and expected to be miracle workers - this team is the dumping ground for work that nobody else wants to do. Severe lack of accountability from anyone in the business - nobody owns their mistakes, they just cover it up and hope it goes away. Or worse still, ignore it all together. This is a lifestyle business for the owner & his family - they will tell you what a great reputation they have, but ask around and you will not hear good things. There is a reason why there are very tactical approaches in this sales organisation and very little strategic business going on. This is an office based culture and feels a lot like working in the early 90s - yes, you can work from home, but only when approved and booked in advance with your manager. Lots of accidental managers promoted into management roles with no support, coaching or training - meaning morale and staff churn is very high.

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Cisilion Response
5y
Thank you for your review. As the company continues to grow and develop at a fast rate, we understand that the workload has increased. We are always very determined to bring in new talent and support across each department, and the approaching financial year will see further support given and new additions to each and every team. We have already seen improvements throughout all departments! The company possesses a strong and determined team of experienced managers, who alongside HR provide the best possible training and development programmes for our teams, as well as day to day support. We always aim to increase growth and training opportunities for all, and we are determined this continues!
1.0
14 Jan 2024

Keep clear

Recommend
CEO approval
Business outlook

Pros

Heron Tower is nice to walk in - the office at Cisilion not so much

Cons

If you’re liked then you *should* be ok but if not, you’ll be out. Very, very High churn rate. Very little culture unless you’re a Chelsea boy and act like it. No structure whatsoever. Family run and they, plus their mates, will reign in the success. Titles and privileges given to those they want to (mates and family). No empathy. All want to be Jordan Belfort (Wolf of Wall Street) and will bulldoze their way through rather than selling on a consultative basis. Lots of toxicity and a ‘hustle’ mentality (which is fine in sales) but they won’t give you the training, support to go with this.

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Cisilion Response
2y
Since our higher than industry standard attrition rates 2+ years ago, we have come a long way and our attrition rates are at industry standard. Our newly launched mission, vison and values have been well received and in recent reviews, we have received positive feedback on our culture. Whilst we are a family owned business, we are an equal opportunity employer and all employees are welcome to apply for internal vacancies and promotions. We are a client led organization and as such, it is important to us that we provide our clients with the best possible customer experience. As part of the Cisilion rebrand, we asked our customers to provide us with feedback on our client experience and received positive feedback on our innovative solutions, delivery of solutions and our consultative approach. We have exciting growth targets that both challenge and reward our high performing team. The Leadership team are also focused on a sustainable growth strategy. Our high performers are recognised and those who need development are given the time and resources to do so. We have a dedicated ESG Committee and Strategy in place to address topics such as Equality, Diversity and Inclusion and whilst we acknowledge in some areas it still requires improvement, we believe our teams have come a long way in recent years. Thank you for taking the team to leave the review. Whilst we understand your experience has not been what was expected, if you would like to discuss this further, please do contact us on people@cisilion.com
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Glassdoor has 94 Cisilion reviews submitted anonymously by Cisilion employees. Read employee reviews and ratings on Glassdoor to decide if Cisilion is right for you.