Citadines Reviews

3.0

41% would recommend to a friend

(36 total reviews)

Alfred Ong

85% approve of CEO

50% positive business outlook

Citadines has an employee rating of 3.0 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Citadines employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

36 reviews
2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good location, some helpful and supportive staff

Cons

Toxic HR, do not speak up or try and help improve anything. You’ll get sidelined and relegated

1.0
13 July 2019
Recommend
CEO approval
Business outlook

Pros

Easy to get a job Uniform provided

Cons

As it’s so easy to get a job, not many stay & it’s a revolving door of new staff. This means that staff aren’t being trained correctly. No one feels comfortable in approaching E3, as confidentially is an issue & they rarely act on issues (bullying, injuries, management issues) The pay rates are not competitive to other employers & is very hard to survive on (yes I was full time) There is a ‘bonus’ however not everyone will receive this & many feel there is not a set guideline in how the bonus is assigned; also there is no incentive program ~ or rather they tried, however it flopped when management changed the rules/guidelines to prevent the incentives Don’t expect a set roster - there will be back-to-back & frequent changes

Viewing 1 - 3 of 36 Reviews

Glassdoor has 70 Citadines reviews submitted anonymously by Citadines employees. Read employee reviews and ratings on Glassdoor to decide if Citadines is right for you.