Citation Reviews

4.1

77% would recommend to a friend

(353 total reviews)

Chris Morris

81% approve of CEO

76% positive business outlook

Citation has an employee rating of 4.1 out of 5 stars, based on 353 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Citation employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

353 reviews
1.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Ability to WFH is a bonus.

Cons

You are sold a lie from the start. “The work is flexible” - Lie, it isn’t, you are expected to be on the phones from 8am to 6pm. “It is not a call centre”. Lie, It absolutely is a call centre. “As a senior you are expected to listen in to junior staff members calls and tell them where they are going wrong”. True, this is a quote from another senior team member. This is not a place to work if you have a values system, based on anything human and decent. There is better out there. Avoid

5.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I am genuinely impressed and appreciative of the work environment fostered here. The company has successfully cultivated an incredibly flexible and supportive culture that prioritises employee well-being and productivity equally. A major benefit is the commitment to work-life balance, primarily through the robust work-from-home policy. This trust-based approach is a key differentiator and greatly contributes to overall job satisfaction. The culture of support is evident every day. Our team structure ensures that everyone truly has each other's backs. Whether tackling a difficult project or navigating a tight deadline, there is always a readiness to step in and collaborate. This cohesive environment reduces stress and enables higher-quality outcomes. Overall, this organisation provides all the resources and flexibility needed to thrive, backed by a strong, positive team dynamic. I feel valued, supported, and confident in the company's commitment to its people.

Cons

Lack of parking near the office

3.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good culture and team - learn a lot

Cons

Under resourced and poor pay

Viewing 1 - 3 of 353 Reviews

Glassdoor has 366 Citation reviews submitted anonymously by Citation employees. Read employee reviews and ratings on Glassdoor to decide if Citation is right for you.