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Citizens Financial Group

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Citizens Financial Group Reviews

3.3

60% would recommend to a friend

(32 total reviews)
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Bruce Van Saun

80% approve of CEO

56% positive business outlook

Citizens Financial Group has an employee rating of 3.3 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens Financial Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

32 reviews
2.0
15 Jan 2023

Chaos and dysfunction

Recommend
CEO approval
Business outlook

Pros

The majority of people are down to earth and hard working. Starting PTO time is more than most companies in the space give their employees. Other than that, there isn’t much positive to say about my experience here.

Cons

My view is the culture here is the result of too many changes within a relatively short period of time (employee attrition, business acquisitions, ill-equipped managers, ridiculously helpless IT Helpdesk, and a network of outdated/inefficient systems that do not speak to each other). All of these issues work in combination to create an employee work experience that is perpetually stressful, confusing, frustrating and isolated. If you want to be thrown in to a role with no proper training and attempt to succeed in a churn and burn environment, this is the place for you. You will be overworked, undervalued, and stripped of any sense of empowerment you knew in your previous places of employment.

1.0
22 May 2025

Absolutely Terrible

Recommend
CEO approval
Business outlook

Pros

None. They chew you up and spit you out.

Cons

Abusive management. Total disregard for employees and mangagement will throw you under the bus if it's in their interest,

Viewing 1 - 3 of 32 Reviews

Glassdoor has 37 Citizens Financial Group reviews submitted anonymously by Citizens Financial Group employees. Read employee reviews and ratings on Glassdoor to decide if Citizens Financial Group is right for you.