Does City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, City Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at City Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at City Bank?

54% of City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated City Bank 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at City Bank?

Bank Teller (10) , Teller (8) , Analyst (2) , Assistant (2) , Branch Manager (2) , Customer Service Representative (2) , Teller Supervisor (2)

What are the pros of working at City Bank according to real employee reviews?

"Great people to work with." ((in 11 reviews)); "good benefits too." ((in 8 reviews)); "Great work environment." ((in 6 reviews)); "Team environment, focus on doing the right thing for clients and employees, excellent balance between work and personal life, Christian value system, long tenured employees, small company feel with a $2.3 billion bank at the core, excellent benefits, deep rooted culture of simply being nice to people." ((in 5 reviews)); "Potential for yearly bonus" ((in 4 reviews))

What are the cons of working at City Bank according to real employee reviews?

"Discriminatory nepotism is rampant." ((in 9 reviews)); "low pay and ok benefit" ((in 8 reviews)); "Lousy scheduling and bad training" ((in 4 reviews)); "Not a lot of room for advancement unless you knew the "right" people." ((in 3 reviews))

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City Bank

City Bank Reviews

3.4

54% would recommend to a friend

(77 total reviews)

Cory Newsom

71% approve of CEO

61% positive business outlook

City Bank has an employee rating of 3.4 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The City Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

77 reviews

4.0

27 Apr 2026

Great coworkers, but advancement is challenging

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great people to work with. Nice nice nice.

Cons

Bad at promoting from within, so advancement can be difficult.

1.0

12 Apr 2026

Keep Looking

Really doesn't matter

Recommend

CEO approval

Business outlook

Pros

Nice buildings to work in, lots of parties

Cons

Training is only provided to select individuals. Discriminatory nepotism is rampant. No one can make a decision and stick with it so work processes change daily at times; you’re always being “managed” for the mistakes you make (going by processes from last week).

3.0

19 Oct 2025

Good

Management trainee officer (mto)

Recommend

CEO approval

Business outlook

Pros

Higher salary, Good working environmemt

Cons

Huge work. High employee termination

Viewing 1 - 3 of 77 Reviews

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Jobs at City Bank

Items Processing/Lock Box Clerk

Lubbock, TX

USD 33K - USD 44K /yr

(Glassdoor Est.)

View job

Customer Xperience Representative

Lubbock, TX

USD 30K - USD 39K /yr

(Glassdoor Est.)

View job