Pros
The camaraderie with other stores and their leaders
Cons
As a store manager, any extra work like printing, going to the supermarket for supplies, and doing rosters were expected to happen in our own time and we were not reimbursed for this. There was always a threatening tone when it came to store performance reviews (which basically happen daily with ranking reports) but if you weren’t in the regional managers list of favourites, nothing was good enough. We knew we were being watched on the cameras as active surveillance so we weren’t even trusted to do our jobs- micromanaged to the max. At the same time, we never had enough staff in the store and I never got my paid yea breaks- I was expected to take them with my lunch break which is illegal. As I was approaching resignation, I noticed my contract for employment was no longer visible to me on the HR portal, I wasn’t offered the same rotating roster other managers were giving me a full weekend on alternating weeks, and to top it all off, my base rate was basically minimum wage. There is room to progress within limitations with the company, but if you get to be a store manager, wage increases are few and far between. When you’ve reached a threshold they will not go above it.