Does City Experiences pay their employees well?

According to anonymously submitted Glassdoor reviews, City Experiences employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at City Experiences. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at City Experiences?

53% of City Experiences employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated City Experiences 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at City Experiences?

Captain (6) , Sales Associate (5) , Excursion Specialist (4) , Deckhand (3) , Call Center Representative (2) , Hospitality Intern (2) , Manager (2) , Server (2) , Talent Acquisition Specialist (2) , Ticket Booth Agent (2)

What are the pros of working at City Experiences according to real employee reviews?

"Nice people to work for" ((in 7 reviews)); "Good part time job, friendly coworkers" ((in 4 reviews)); "paced environment and great culture" ((in 3 reviews)); "Free food and cruise as part of work every once in a while" ((in 3 reviews))

What are the cons of working at City Experiences according to real employee reviews?

"poor management" ((in 7 reviews)); "pay is low" ((in 5 reviews)); "Office work can be tough without proper training and mentoring." ((in 4 reviews)); "The managers and supervisors do not want to give you time off whatsoever and will completely ignore any requests for time off regardless of how many weeks in advance you request it." ((in 3 reviews))

City Experiences Reviews

3.3

53% would recommend to a friend

(78 total reviews)

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (78 reviews)

City Experiences has an employee rating of 3.3 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The City Experiences employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

78 reviews

4.0

25 May 2026

Not bad, not great

Talent acquisition specialist

Recommend

CEO approval

Business outlook

Pros

remote work, minimal micromanagement and oversight

Cons

They could have been a bit more open and honest about trajectory and the future.

4.0

21 May 2026

Great culture but frequent understaffing issues

Host/hostess

Recommend

CEO approval

Business outlook

Pros

great company culture, the people are great personally, decent benefits for a restaurant

Cons

frequently understaffed, some people do not care and yet still continue to work there

1.0

5 Mar 2026

Badly run company

Guide

Recommend

CEO approval

Business outlook

Pros

Nice co workers, good to be out on the lake,

Cons

Low pay, terrible tips and diffult customers, abysmal organisation and complete lack of respect to staff even though their training runs on the RESPECT acronym! Environmentally irresponsible and poor training for on board staff considering how safety on the water is the number one concern or should be.

Viewing 1 - 3 of 78 Reviews

Jobs at City Experiences