Expect to stay in the same role, title, and pay for years
Pros
The product is fine and there are a lot of talented, hardworking people in the day-to-day ranks. If you're looking for a brand with a strong aesthetic and customers who actually love what they buy, that part is real. Some of the people I worked alongside were the main reason I stayed.
Cons
The gap between senior leadership and everyone else is hard to overstate. It often felt like two different companies operating under one roof. Decisions and priorities at the top rarely lined up with what middle management, entry level, and the people actually doing the work were experiencing on the ground, and that disconnect never really got addressed. There's also basically no internal career development. People get hired into a role and then stay in that exact role, with the same title and the same pay, for years. Promotions and growth paths aren't really a thing, so if you're someone who wants to build a career and move up over time, you'll likely hit a ceiling fast and just stay there. On top of that, there's no clear strategy for growth. Everything is reactive instead of planned, and when things go sideways the instinct is to look for someone to blame rather than to figure out what actually went wrong and fix the underlying process. It makes the whole place feel like it's constantly putting out fires it could have prevented.