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      ClassPass

      Acquired by Playlist

      Engaged employer

      ClassPass Reviews

      3.3

      54% would recommend to a friend

      (289 total reviews)
      avatar

      Fritz Lanman

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.6

      Culture and values

      3.5

      Diversity and inclusion

      3.1

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

      Reviews by job title

      289 reviews
      2.0
      30 May 2025

      Great experience, but not one I’d choose to repeat

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - working from home - work laptop

      Cons

      - team leaders - unrealistic expectations - overworking - Glassdoor negative reviews are accurate, read before joining - lack of promotion - average pay

      2.0
      22 May 2025

      waste of time

      Smb account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote position and good benefits

      Cons

      bad pay, toxic positivity culture, scammy product that customers don't actually like. I could go on forever

      3.0
      20 May 2025

      Role was eliminated due to a company wide reduction in force

      Smb account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Positive Sales Culture Base Pay + Commission and Great Benefits like unlimited PTO! Remote (before I got layed off) Amazing Culture Fun SKO Events Supportive Leadership Unicorn Status 🦄 When they do lay you off they give you a month to find something else and pay you severance so that was nice.

      Cons

      Capped Commision ( I was told it was uncapped when I was onboarded) Private Equity= “This year we have to pay back our investors” quoted by leadership at SKO. Paying back our investors meant cutting majority of the sales org and outsourcing the inside sales team for sales reps in Brazil 🇧🇷 . Obrigado ClassPass. I would be cautious of applying for a role here, although they phrased field sales as their new outreach strategy I feel that’s only a temporary fix for a sinking ship. However if you do land a role here please keep your options open.

      Viewing 1 - 3 of 289 Reviews
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      Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.