Classcraft Reviews

4.3

80% would recommend to a friend

(17 total reviews)

Shawn Young

87% approve of CEO

75% positive business outlook

Classcraft has an employee rating of 4.3 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Classcraft employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

17 reviews
2.0
11 Apr 2021

When solvable issues keep being ignored

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great mission with a positive impact - Talented people - Colorful product

Cons

- Mostly cares about investors - "We are a family" facade - Micro-managers - Poor compensation - Processes are all over the place - Doesn't trust employees - Always chasing the next big thing (quantity over quality) - High employee turnover

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Classcraft Response
5y
Thank you for taking the time to share your feedback. Being a small and young company we feel that this feedback is important for us to grow and develop. As you mentioned we are having a positive impact on learners and schools and the only way we can continue with our mission is by making sure our talented staff are heard and feel comfortable sharing information with the team. We strive to provide an environment where everyone, investors, staff, clients, feel they’re valued, treated fairly and respected. Please reach out to me directly as I would love to hear your suggestions on ways we can improve.
3.0
11 Jan 2021

Great product

Recommend
CEO approval
Business outlook

Pros

Great product that stands out amongst the competition, if you know how to sell it.

Cons

Nepotism. Cronyism. Silos. Lack of ownership or accountability. Personal attachment to broken processes. Zero respect for sales as a profession. Zero interest in learning more about remote employees. Non existent upward mobility unless you bring in investment.

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Classcraft Response
5y
Thank you for sharing this feedback from a remote employee perspective. Thanks to your feedback and due to the pandemic, for over a year now our whole team has shifted to remote work, which has allowed our company to learn and grow to become a better remote team. We have introduced new culture initiatives that the whole company appreciates and allows everyone to feel included and heard. We have anonymous surveys asking for what people want more or less of, we have introduced challenges, Slack integrations to encourage coworkers to get to know each other better in non work atmospheres, random events to keep the fun going that people, those in the office were missing and those working remotely felt were lacking. Our Social Committee has come up with brilliant ideas and games to keep people connected and we are thankful for them, all the employees and to you for helping us get to this awesome culture we enjoy today!
2.0
5 Sept 2021

Good People, Chaotic Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great product that has potential. -Mission is meaningful. -Employees are amazing, talented people who genuinely care.

Cons

-Lack of trust in employee expertise or feedback -Projects are nearly always chaotic, rushed, inadequately managed -Scattered and broken processes that make things more complicated -Toxic positivity; critical concerns dismissed -"Startup life;" is the go-to excuse for the avoidable (unreasonable expectations, poor planning, erratic changes.) -Problematic treatment from some upper staff of lower-level staff continues unchecked (micromanaging, manipulative, passive-aggressive) -Experience, knowledge, and contributions of employees who are not in upper management are not valued.

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Classcraft Response
4y
Thank you for the advice. After receiving this and other team members’ feedback, questioning and really listening, the CEO has taken the necessary actions to make sure that a similar situation that you have experienced does not happen again. There have been changes in the leadership team, guidelines and new practices put in place to keep a pulse on how each staff member is feeling. We appreciate your honesty, all that you contributed to Classcraft and we wish you all the best.
Viewing 1 - 3 of 17 Reviews

Glassdoor has 17 Classcraft reviews submitted anonymously by Classcraft employees. Read employee reviews and ratings on Glassdoor to decide if Classcraft is right for you.