1.0
22 June 2026
Recommend
CEO approval
Business outlook
Pros
Most of the front line staff really care about the families and the mission.
Cons
Toxic culture coming from the top, senior leadership treats staff like they are disposable. Unclear expectations, little to no training or support, constantly changing priorities, high turnover, lack of clear processes. Staff are expected to cover the work of open positions with no additional compensation and are barely paid a living wage to start with. Staff are stressed, burned out, and exhausted but management refuses to address concerns.