Coeo Reviews

Over the past couple of years, Coeo has undergone significant changes in management and culture that have negatively impacted the work environment. Unfortunately, many of the positive reviews from the past no longer reflect the current state of the company, particularly in the managed service team. In my experience, the managed service team is severely overworked and understaffed, with on-call responsibilities that are among the most challenging I’ve encountered in the industry. The promises of personal development and training are inconsistent, often dependent on manager discretion, and difficult to pursue due to the constant demand on team members' time. While early-career programs have been advertised, the actual experience gained is often not aligned with the company's core services, leaving new hires without the expected skills in areas like data analytics and AI. The management team, particularly in the managed service area, lacks the necessary training and experience to effectively lead, often creating unrealistic expectations and pressure. The compensation package does not reflect industry standards for the workload or stress involved, contributing to low morale. Initiatives for employee well-being appear to be more for optics than for genuine support, as there is little follow-through on improving the work-life balance or addressing mental health concerns. There has been a noticeable exodus of talented colleagues, likely due to the company’s declining culture, lack of respect, and disregard for employee well-being. I hope this feedback encourages necessary improvements, as Coeo once had great potential.