Question 1

Is Coles Group a good company to work for?

Accepted Answer

Coles Group has an overall rating of 3.5 out of 5, based on over 8,482 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Coles Group to a friend and 52% have a positive outlook for the business. The best reviews about Coles Group have been left by employees working as Intern, Delivery Driver and Customer Service Representative (CSR).

Question 2

Does Coles Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Coles Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Coles Group. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Coles Group?

Accepted Answer

67% of Coles Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Coles Group 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at Coles Group?

Accepted Answer

Team Member (381), Customer Service (306), Customer Service Representative (289), Cashier (221), Nightfill Team Member (175), Retail Assistant (167), Checkout Operator (116), Night Fill Team Member (107), Customer Service Supervisor (101), Sales Assistant (98), Grocery Team Member (90), Duty Manager (82), Bakery Team Member (77), Manager (77), Store Manager (65)

Question 5

What are the pros of working at Coles Group according to real employee reviews?

Accepted Answer

"Good pay even for younger workers Good way to start work experience Will work around school/uni hours" ((in 786 reviews)); "Very flexible and good people to work with" ((in 403 reviews)); "Flexible Hours if you are a casual (write in your availability and they will work around it)" ((in 375 reviews)); "Great team and the people you work with are super friendly" ((in 263 reviews)); "Discount and good team members" ((in 179 reviews))

Question 6

What are the cons of working at Coles Group according to real employee reviews?

Accepted Answer

"Poor management and lack of integration" ((in 487 reviews)); "Bad managers and unable to sympathize" ((in 299 reviews)); "Long hours shifts Difficult to get decent hours" ((in 73 reviews)); "upmanship, managers belittling each other, confused upper management" ((in 44 reviews)); "My department manager was creepy and refused to use the online shift system so I never knew when I was working if I had a week off and couldn't look at the sheet." ((in 37 reviews))

Question 7

What are employees saying about Coles Group redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coles Group redundancy and their outlook for job security at Coles Group in 2026.

Question 8

What are the top reviewed Coles Group locations?

Accepted Answer

Melbourne, Sydney, Brisbane, Perth, Adelaide, Gold Coast, Canberra, Hawthorn East, Hawthorn, Newcastle, Geelong, Victoria, Australia, Richmond, Townsville, Hobart, North Sydney, Cairns, Wollongong, Hornsby, Chatswood, Burwood, Darwin, Bondi, Doncaster, Parramatta, Launceston, Eastern Creek, Penrith, Ryde, Werribee

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