Pros
Pay is nice, however I would take that with a grain of salt as I was able to keep my previous salary before Cologix bought the company. Outside of that, I can't think of any positive thing to say about this company.
Cons
Where to begin? So the upper management of Cologix is basically a group of friends who started a business. If anything does not fall in line with their view of how things should be run it is ignored. They'll smile to your face and promise that they'll fix it, but nothing gets done. Nothing. They don't understand how awful some of their business practices are. For example, not all of their data centers are staffed 24x7. They have some Fortune 500 companies as tenants in their data centers, and the way critical issues are handled is awful. If a customer needs an emergency remote hands support they may have to wait upwards of 45 minutes to an hour for a tech. This is unacceptable. They also expect a small team (read: about 2 people on shift is the average) to monitor 20+ data centers, manage a call queue, and do remote hands work, and then have the audacity to say that they're not hiring people to help alleviate the work load, and then criticize the employees when issues aren't handled in a timely manner. There is no accountability in their ticketing system. When a customer calls in expect to have no answers from them. They open tickets in the ticketing system for the sole purpose of closing them at a later date. There are no tech notes, no troubleshooting information, nothing. Each ticket is basically "Customer has issue" then "Hello, I'm informing you that the issue is fixed and closing the case." Everything is handled via email, with no permanent record of what goes on. Cologix alienates customers by awful billing practices. They do not accept credit cards (unless you keep it on file and set up autopay). When you get past due they WILL unplug/disconnect you with barely any notice. This typically happens on a Friday, so when the customers call in about it the billing department is not there (during the weekend) and nothing will be done. They will not even allow for exceptions, such as "it's the weekend we'll pay on Monday, can we just be turned back on?" (Granted, a lot of people would abuse that, but it's still a bad way to deal with customers). Yes, there needs to be a policy about how past-due payments are handled, but if you CFO says "they will not be turned on unless they have cash in hand" it puts a bad taste in your clients' mouths. Take care of them and they will take care of you. If your company is being bought by Cologix I highly suggest fleeing as fast as you can. Management will make empty promises and just force you to do everything their way. I completely understand that when buyouts/mergers happen nothing is going to stay the same; however if you're hemorrhaging staff at an alarming rate because you're too goddamn stubborn to compromise or listen to your employees there is a problem.