Does Colwen Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Colwen Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Colwen Hotels. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Colwen Hotels?

49% of Colwen Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Colwen Hotels 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Colwen Hotels?

General Manager (8) , Night Auditor (5) , Director of Sales (4) , Front Desk Agent (4) , Manager (4) , Assistant General Manager (3) , Front Desk (2) , Operations Supervisor (2)

What are the pros of working at Colwen Hotels according to real employee reviews?

"Good benefits." ((in 6 reviews)); "Some people you work with are great" ((in 5 reviews))

What are the cons of working at Colwen Hotels according to real employee reviews?

"They expect 24/7/365 availability from management." ((in 9 reviews)); "Their solution to most issues is hiring managers, not addressing the problem, and most managers are incompetent." ((in 4 reviews)); "very poor executive senior leadership with little regard for the wellbeing of their employees." ((in 3 reviews))

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Colwen Hotels

Colwen Hotels Reviews

3.1

49% would recommend to a friend

(102 total reviews)

Julie Scott

68% approve of CEO

52% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Diversity and inclusion

3.1

Career opportunities

3.0

Culture and values

2.9

Work/Life balance

2.9

Senior management

Colwen Hotels has an employee rating of 3.1 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Colwen Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

102 reviews

4.0

5 Apr 2026

Great if you like corporate culture

Executive meetings manager

Recommend

CEO approval

Business outlook

Pros

Lots of downtime Hour lunch breaks Flexible schedule

Cons

Monotonous Weird training period Corporate

1.0

11 Aug 2025

Buyer Beware

Director of sales

Recommend

CEO approval

Business outlook

Pros

Some people you work with are great

Cons

-Overworked -Underpaid -Constantly Micromanaged - Run more like a high school than a corporate company

3.0

9 Aug 2025

Good team, interesting guests unlike management

Front desk

Recommend

CEO approval

Business outlook

Pros

Worked with a great team, improved my experience, met interesting guests

Cons

New managers claim having 20 plus years experience in hospitality but come and destroy one good team after another along with operations managers and no one questions or does anything about it

Viewing 1 - 3 of 102 Reviews

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