Does Comfort Inn and Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn and Suites employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Comfort Inn and Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Comfort Inn and Suites?

67% of Comfort Inn and Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn and Suites 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn and Suites?

Front Desk Receptionist (17) , Front Desk Agent (13) , Housekeeping (8) , General Manager (7) , Night Auditor (7) , Night Auditor/Front Desk Agent (7) , Breakfast Attendant (3) , Front Desk Associate (3) , Front Desk Attendant (3) , Guest Service Agent (3) , Guest Service Representative (3) , Hotel Front Desk Agent (3) , Hotel Front Desk Clerk (3) , Housekeeper (3) , Customer Service (2)

What are the pros of working at Comfort Inn and Suites according to real employee reviews?

"Staff is friendly and very helpful." ((in 8 reviews)); "The people I worked with were great and dedicated to customer service." ((in 7 reviews)); "Flexible hours in off season" ((in 6 reviews)); "The manager was amazing." ((in 4 reviews)); "Coworkers are cool." ((in 3 reviews))

What are the cons of working at Comfort Inn and Suites according to real employee reviews?

"Low pay and you are left alone to deal with aggressive and unruly guests." ((in 13 reviews)); "The employees needed better management." ((in 9 reviews)); "No benefits, labor intensive, sometimes gross" ((in 7 reviews)); "working there are over 5 years and never getting a raise." ((in 3 reviews)); "can be frustrating because theres no room for advancement" ((in 3 reviews))

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Comfort Inn and Suites

Comfort Inn and Suites Reviews

3.4

67% would recommend to a friend

(145 total reviews)

Rosemary Knepp

91% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Senior management

3.0

Culture and values

3.0

Work/Life balance

2.8

Career opportunities

2.5

Compensation and benefits

Comfort Inn and Suites has an employee rating of 3.4 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn and Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

145 reviews

3.0

2 May 2026

Non-stressful work with a balance, but lots of paperwork

Front desk supervisor (full-time)

Recommend

CEO approval

Business outlook

Pros

non stress and work life balance

Cons

paperwork gets overwhelming at times

4.0

9 Feb 2026

Decent

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Good management, great location, consistent hours

Cons

Not much room for advancement

4.0

19 Jan 2026

Great workplace

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Decent pay and good hours. They were willing to work with my school schedule and I was able to work on homework on slower days.

Cons

I was usually on my own and on certain days we would have more than 50 check-ins and that could be a little overwhelming for just one person.

Viewing 1 - 3 of 145 Reviews

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Front Desk Associate- SWING SHIFT

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Comfort Inn and Suites

Comfort Inn and Suites Reviews

Ratings by category

Reviews by job title

Non-stressful work with a balance, but lots of paperwork

Decent

Great workplace

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