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CEO has an obvious disdain for most people. The core strategy is chaotic and never followed for more than a few weeks at a time. Given that the leadership is fully beholden to Private Equity incentives, there are probably only 10-15 roles in the company that are truly safe and most of them start with a C.

Was once great but new senior leadership is blinded by their own arrogance and has driven the company into the ground. They alienated and insulted their best customers. They alone are the single biggest factor for customer attrition for a business that was initially built on strong relationships with customers. They have no trust in employees and consistently display erratic and condescending behavior which creates a palpable fear that governs every aspect of the culture.