Commonwealth Credit Union Reviews

Thank you for leaving this feedback. We appreciate your passion and we're sorry this was your experience. Rest assured we take great pride in our Team 1 Culture and hold everyone accountable for living it day in and day out. We value each and every team member, which is why our Team1 Culture was actually developed and created by our employees, not handed down by our Board of Directors or Senior Team. We take great pride in our Values, which include things like Trust, Care for Others, Collaboration, and Integrity. Our leaders receive ongoing monthly training on this and other topics, because we believe that when the leader gets better, everybody wins. Besides a great culture, our team members benefit from ongoing Professional Development, both through monthly individual meetings with their leaders, as well as through a robust program offered by our Career Development department. We are proud of our designation as a Best Place to Work, but we do not tailor our efforts just to win an award. This designation is recognition of the everyday experience of our team members. The Best Places to Work recognition is given by the Kentucky Chamber of Commerce and is based on feedback from our team members, as well as an evaluation of our benefits package (which is extraordinary!), and our HR policies and guidelines. Last year, our team members reported a 94% engagement rating, which means that 94% of our team members report being highly engaged and love working at CCU. As for turnover, we are proud that our actual turnover was just a fraction of what the financial services industry and the workforce in general experienced in what was termed "The Great Resignation." Our turnover was considerably lower than half of the 40% turnover that others in our industry and elsewhere experienced during the pandemic. That does include retirements, but the average tenure of those retirements was over 30 years at our organization. We think they earned it! ;) Our average tenure is still over 9 years, which shows that most who come to us don't come for just a job, they stay for a career, which is fantastic! Again, we do appreciate this feedback, which is why we offer multiple all-staff and pulse surveys throughout our organization each year and use that input to improve our organization, top to bottom.