Companion Pet Partners Reviews

Leadership culture, job insecurity by design, and erosion of the values the company was originally built on. I came to Companion Pet Partners because it was different. The group seemed to genuinely value relationships, staff, and patient care alongside business growth. That company no longer exists. Over the past stretch, leadership has shifted toward people whose priorities are visibly tied to short term financial metrics and personal bonuses rather than the long term health of the practice or its staff. Strong, experienced team members have been let go. In some cases their replacements were announced in the same meeting. Whether or not that is legal, it sends a clear message to everyone still there. You are a line item, and your standing depends on staying useful to the right people. The downstream effect is what you would expect. Staff make decisions out of fear rather than judgment, because one misstep can put you on a list. In veterinary medicine that does not just hurt morale. It affects patient care, because people stop advocating and stop pushing back when something is wrong. There are still good people here, the ones who built what this place used to be. They are increasingly being edged out and replaced with friends and former colleagues of upper management.

As they started shedding core members of the team (always telling people they had “left for another opportunity even when they had been laid off), it became very obvious that those roles were being backfilled by pals and cronies on the Cortec equity group board, rather than veterinary business professionals with a vested interest in the success of the people at the hospital level. Everything became (and, I hear, has only become more so) laser focused on wringing every drop of revenue from the people working at the hospitals while cutting every unethical and probably illegal corner they can. There is now not a single person working for the core team that is a veterinarian or even a dedicated veterinary professional. They have also asked their investors (many of whom were swindled into investing under false promises) to give even more of their money because they’re spending it so fast lining the pockets of the C-suite. Also, they have laid off (aka fired without cause) a dozen or more people by saying that position was being eliminated, only to reopen the role soon after for another person.