Does Compass Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Coffee employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Compass Coffee. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Compass Coffee?

29% of Compass Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Coffee 2.2 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Compass Coffee?

Barista (56) , Barista Trainer (11) , Supervisor (10) , Shift Supervisor (9) , Cafe Manager (7) , Manager (7) , Barista, Shift Supervisor (3) , Café Manager (2) , Designer (2)

What are the pros of working at Compass Coffee according to real employee reviews?

"friendly coworkers" ((in 10 reviews)); "Working at the cafes is fun and the people who work there are all great" ((in 9 reviews)); "Good coffee and decent pay" ((in 7 reviews)); "Great training and coaching." ((in 7 reviews)); "Free coffee" ((in 6 reviews))

What are the cons of working at Compass Coffee according to real employee reviews?

"Upper management took away tipping; shaky business model that meant all their investment money was front" ((in 16 reviews)); "The management is always in trouble." ((in 13 reviews)); "Favoritism was a big problem" ((in 5 reviews)); "Constantly moving to a different store so you are constantly looking for things & constantly learning which "company policy" that the different managers choose to follow and when" ((in 4 reviews)); "You will be on your feet for several hours" ((in 3 reviews))

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Compass Coffee

Compass Coffee Reviews

2.7

29% would recommend to a friend

(136 total reviews)

Michael Haft

22% approve of CEO

18% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.7

Career opportunities

2.6

Compensation and benefits

2.4

Culture and values

2.2

Work/Life balance

2.0

Senior management

Compass Coffee has an employee rating of 2.7 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Compass Coffee employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

136 reviews

2.0

16 Mar 2026

Okay part-time job

Barista

Recommend

CEO approval

Business outlook

Pros

Flexible schedule and convenient location

Cons

Disconnected management and repetitive work

3.0

26 Jan 2026

okay for temp gig

Manager

Recommend

CEO approval

Business outlook

Pros

discipline-focused, easy-enough job, free coffee

Cons

hours, work life balance, upper management

1.0

25 Sept 2025

Garbage

Barista

Recommend

CEO approval

Business outlook

Pros

No micromanaging from store managers because they are too busy being gaslit by upper management.

Cons

- Not allowed to accept tips - Paid on a weekly basis - Did not fire co-worker accused of sexual harassment; moved him to another store instead a la catholic church style. -Really weird us vs them mentality from upper management against employees and store managers.

Viewing 1 - 3 of 136 Reviews

Jobs at Compass Coffee

Barista, Penn Quarter