Compassionate Care Reviews

The online image and internal reality don’t match. There’s a pattern of polished reviews from leadership roles while on-the-ground feedback is ignored. Communication feels filtered, and decisions are made to protect reputation—not people.

The company is obsessed with growth and always run before they can walk, running for joint ventures and anything to make more money. They’ve lost the vision to care for staff, which is worrying considering they’re a care company. 30 plus OFFICE staff have left within the last year and when queried to the MD, Tony, the response to this was “ these people were not key-players”. Unfortunately, management has changed and the company no longer care for you as a person, you’re just an employee. Prepare to constantly walk on eggshells, as so many people have been walked out the premises to then be sugarcoated as “mutual decision”. It’s really sad as being a care company, the management cannot seem to look after their own internal staff. Progression is not a thing in this company, no matter how much they promise you. Guilt tripping and scapegoating is a massive personality of this company. You will be welcomed like heaven on your first day, they’ll go over the top to show you you’ve made a great choice, but be sure to ask how many people have left and are serving their notice period, there’s always one EVERY month. Staff are bullied and HR does not have the courage to stand for you or any grievance you raise. They will refer to you as “coloured”, and if HR can’t see the blatant racism within this term, then they’re in the wrong position. Furthermore, if you are an ethnic minority, they won’t bat an eyelid on anything you say.