Complion Reviews

2.8

42% would recommend to a friend

(18 total reviews)
avatar

Richard Arlow

31% approve of CEO

39% positive business outlook

Complion has an employee rating of 2.8 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Complion employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
21 Nov 2018

Account Executive

Recommend
CEO approval
Business outlook

Pros

Very relaxed environment good work life balance good location in Cleveland with great views of the lake, even from the bathroom. Prospects get excited when they see the product for the first time. (as long as they havent seen competitors)

Cons

If you are looking to work here to gain experience don’t bother there is no development happening here. If you think you will come in and help change things and make an impact, think again. They don’t want to hear anything unless it’s you agreeing with what they are already doing. The product is....ok. Nothing crazy all the competitors can do what they can do(even though they say they are the only ones that can do things, it’s just not true) The company culture is a mess. Is is always so quiet it feel like a depressing library. People are afraid to speak and share their ideas because they dont want to get shut down publicly. This could be an easy fix but no one seems to want to do it. The company, is completely incapable of communicating effectively with the team. The vision in the mind of leadership of what they want to see is clear, but they do not know how to talk about it, and they do not know how to help the team make changes to get there. Instead, they resort to passive aggressive messages on Slack, sending emails/messages even when the team is sitting right behind them and not having difficult conversations. They say they want the sales team to make a bunch of money but do not align the comp plans to make this a reality. They had a great idea for the company but cannot lead, motivate or encourage anyone. THey think everything is going great because they dont listen to the team and take their concerns seriously. I am ok with the company changing directions frequently since it is a start up in an area that is new. But there is no transparency from leadership to acknowledge that there is a change happening, and what brought this on. This leads the sales team to think they are doing something wrong and are not performing well.

1.0
26 Apr 2021

Brace yourself for the Annual Cycle of Honeymoon to Gaslit Disillusionment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Real Pains in a Large Market: Clinical Trial Regulatory Document Management has major needs in its shift away from paper to electronic/remote methods - Real Startup Exposure: Consistently appears on "Top Tech Startups in Cleveland" lists - Fantastic Honeymoon period: Your first 3-6 months will be your best time at this company

Cons

- Years of Customer feedback not valued or acted upon: Consistently dictates what's "best" for the customer as opposed to incorporating feedback to drive more value. - Years of Executive Feedback not valued or acted upon: Consistent playbook to CEO disagreements in any department is a two-part act - (1) CEO steps in with shallow micromanagement, then (2) another executive hire. Thus, deep-seeded and long-term issues have been left unresolved for years, as only token short-term solutions are implemented. Not only has this resulted in extremely high management turnover outside of CEO, but it has fueled compounded growth of long-term issues. - Lack of long-term value creation sets unrealistic growth expectations: Still walks and talks as if it still retains first-movers advantage, which is a difficult delusion to work within, much less overcome. However, the market has caught up - see for yourself by simply comparing websites and growth of competitors. - Managing the cult of personality around the CEO: How the CEO retains so much respect from the board is both a mystery and eventually the central challenge for everyone who works with him, Board included.

1.0
22 July 2021

Skip Working for a Paranoid Micromanager

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None to speak of honestly

Cons

The CEO is constantly changing his mind on people, process and how things should go. He cannot get to a clear vision and at this point, the market passed him by. The product was revolutionary a while back but his constantly blame and lack of client engagement has worn out employees and clients alike. The same song and dance for the board and investors has covered this for a while but the company should be in a much more advanced place after this many years. Blame goes to staff and not the real issue which is the CEO. Do not work here if you value your personal time and sanity.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Complion reviews submitted anonymously by Complion employees. Read employee reviews and ratings on Glassdoor to decide if Complion is right for you.