Micro management is not practiced here.
Pleasant work culture.
Nice spacious office, easy access, plenty of parking.
Kitchen stocked with food for all staff.
Cons
The technicians work space might benefit from another window or two, but you can't really change that.
Free Lunch
Flexible work arrangements (Work from home if needed, appointments etc)
Varied customer base
Constantly given the opportunity to learn
Management listens to concerns
Cons
Nothing I can pick out. An always changing environment means that any Cons are normally dealt with pretty quickly.