Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"Work hours are flexible and can work from home." ((in 9 reviews)); "Good money for a selected few" ((in 7 reviews)); "People actually care about customers, like truly care." ((in 5 reviews)); "Amazing Growth Opportunities" ((in 4 reviews)); "great work/life balance" ((in 4 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Health Benefits are a bit on the high side for Healthcare, static for what you pay out of pocket for glasses, and dental care benefits only offer slightly more then out of pocket." ((in 9 reviews)); "Managers know absolutely nothing and make you do their job" ((in 6 reviews)); "Below average pay and benefits" ((in 6 reviews)); "Angry Clients, Upper Management Seems Detached, Lack of Communication" ((in 6 reviews)); "No bonuses or pay increases." ((in 5 reviews))

What are employees saying about Connect America redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America redundancy and their outlook for job security at Connect America in 2026.

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Connect America

Connect America Reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

232 reviews

3.0

22 Nov 2025

Manager of member services

Manager

Recommend

CEO approval

Business outlook

Pros

Opportunity to assist the most needy

Cons

Company is in Middle of realinments

3.0

16 Sept 2025

Not terrible, not great

Devops engineer

Recommend

CEO approval

Business outlook

Pros

Good work-life balance, decent benefits.

Cons

Slow moving management, bureaucracy issues, sub-par pay.

5.0

6 Aug 2025

Laid back company

Personal response agent

Recommend

CEO approval

Business outlook

Pros

Great company no bad reviews.

Cons

They will let you go fast.

Viewing 1 - 3 of 232 Reviews

Jobs at Connect America

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Data Entry Representative